{"article":{"id":34009382005138,"url":"https://sendinblue.zendesk.com/api/v2/help_center/en-us/articles/34009382005138.json","html_url":"https://help.brevo.com/hc/en-us/articles/34009382005138-Translate-and-send-email-campaigns-in-multiple-languages","author_id":391957702439,"comments_disabled":false,"draft":false,"promoted":false,"position":13,"vote_sum":2,"vote_count":4,"upvote_count":3,"downvote_count":1,"section_id":202246905,"created_at":"2026-03-13T15:36:19Z","updated_at":"2026-08-20T10:37:19Z","name":"Translate and send email campaigns in multiple languages","title":"Translate and send email campaigns in multiple languages","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-08-20T10:35:59Z","user_segment_id":null,"permission_group_id":114884,"content_tag_ids":[],"label_names":["banner_pro+"],"body":"<p>Sending relevant content in each contact's preferred language is essential for global brands. With Brevo, you can create <strong>one single newsletter</strong> that automatically <strong>adapts its content based on the language</strong> or country code stored in your contact attributes. This approach helps you deliver personalized experiences at scale, without duplicating entire campaigns — saving time while boosting engagement.</p><h1 id=\"h_01KAE67Q49FKNCBP2QZ9GW6NXR\">🎯 Why create multi-language email campaigns?</h1><p>A multi-language newsletter is a powerful way to improve the customer experience and meet your audience where they are. Instead of managing several separate campaigns, you build one email campaign and tailor content to a specific language or region. This allows you to:</p><ul>\n<li data-list-item-id=\"e23a9791695d02d877c8adc733ee1ce5e\">\n<strong>⏱️ Save time and reduce manual work</strong><br>You design the email once, translate it and that's all!</li>\n<li data-list-item-id=\"eac123e895d2845a3d64229ee34fbba7e\">\n<strong>🦾 Increase productivity</strong><br>Teams manage fewer campaigns, maintain consistent branding across all languages.</li>\n<li data-list-item-id=\"e2b9cc4b3aad924cb29a82e719f8b1ace\">\n<strong>🔁 Boost engagement and conversions</strong><br>Localized content and optimal send times help maximize open rates, click-through rates, and overall campaign performance.</li>\n<li data-list-item-id=\"e710036cd1abe3d18806f88318ce06172\">\n<strong>🌎 Improve global customer experience</strong><br>Contacts automatically receive content in the language they prefer, without additional segmentation steps during sending.</li>\n</ul><h1 id=\"h_01KKVNS661CJESVHVDJKS3APV5\">Before you start</h1><p>Multi-language email campaigns currently include the following limitations:</p><ul>\n<li data-list-item-id=\"e69d7f321c63ccf76a0d468f4fdb7ee8f\">You need to have configured your languages in your account settings. <br>➡️ To learn more, check our dedicated article <a href=\"https://help.brevo.com/hc/en-us/articles/36491297522834\" target=\"_blank\" rel=\"noopener noreferrer\">Configure localization settings and languages for multi-language communications</a>.</li>\n<li data-list-item-id=\"ebd5b8be5b749564e1614541031456a61\">Make sure the contact attribute you selected for language detection is populated for your contacts.</li>\n<li data-list-item-id=\"e076dfd62d21c5e2f8d715b65b31992d6\">\n<strong>File-based translations are not supported</strong>. You can either manually enter each translation, or use <a href=\"https://help.brevo.com/hc/en-us/articles/25951005963666\" target=\"_blank\" rel=\"noopener noreferrer\">Aura, our AI assistant</a>, to automatically translate your email.</li>\n<li data-list-item-id=\"ecd0e013ddcee679e47e07972610ae408\">The multi-language email campaign feature is <strong>not available with</strong>:<ul>\n<li class=\"wysiwyg-list-bold\" data-list-item-id=\"e3d63916614f3ffe3e6122c0ebdfe052b\"><a href=\"https://help.brevo.com/hc/en-us/articles/4523165348626\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>A/B test email campaigns</strong></a></li>\n<li data-list-item-id=\"e8bd8371151f97a00ec689bbeb13d20c9\">\n<a href=\"https://help.brevo.com/hc/en-us/articles/360016580440\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Saved sections</strong></a>, you need to create a saved section for each language and insert the appropriate one when adding a translation.</li>\n</ul>\n</li>\n</ul><h1 id=\"h_01KKM0PT1T0WA4817GWSJTNQVM\">Step 1: Create a multi-language email campaign</h1><p>Once your languages are configured, you can create email campaigns with different versions for each language.</p><ol>\n<li data-list-item-id=\"e9d3ffd498d52d7300cd525dbf18d41b6\">\n<a href=\"https://help.brevo.com/hc/en-us/articles/4413566705298\" target=\"_blank\" rel=\"noopener noreferrer\">Create an email campaign</a> in your default language. You need to add at least a subject line and design before you can add languages to your campaign.</li>\n<li data-list-item-id=\"edd4d48bd1a843d3e039b4819556a3b2f\">Once your email campaign is ready, at the top of your campaign, click <strong>Add languages</strong>.<br><img class=\"wysiwyg-image-resized\" style=\"aspect-ratio: 1444/1380; width: 72.09%;\" src=\"https://help.brevo.com/hc/article_attachments/34093911356946\" alt=\"localization_add-language-campaign_en-us.png\" width=\"1444\" height=\"1380\">\n</li>\n<li data-list-item-id=\"e9141336b6892d85291d0beb90007fd18\">In the <strong>Manage languages</strong> modal, select the languages you want to include in this campaign. It will create a duplicate for each language that you can later translate.<br><img class=\"wysiwyg-image-resized\" style=\"aspect-ratio: 1820/752; width: 88.89%;\" src=\"https://help.brevo.com/hc/article_attachments/34093942705042\" alt=\"localization_select-languages-campaign_en-us.png\" width=\"1820\" height=\"752\">\n</li>\n<li data-list-item-id=\"eb7779750987bbc0f27a6d47521e0774c\">Click <strong>Save</strong>.</li>\n</ol><h1 id=\"h_01KKM0PT1TJ9KE6EZTTZAPJQ3D\">Step 2: Translate and customize each language version</h1><p>After adding translations, customize your sender name, subject, design, and additional settings for each language version independently.</p><p>To switch between language versions, click the language selector at the top of the campaign page:</p><figure class=\"wysiwyg-image\"><img style=\"aspect-ratio: 1922/618;\" src=\"https://help.brevo.com/hc/article_attachments/34105439723538\" alt=\"localization_switch-language_en-us.png\" width=\"1922\" height=\"618\"></figure><h2 id=\"h_01KKXZSW9PZ1YVMZ7SSZAF8PFJ\">Translate your email campaign</h2><p>Brevo offers two options to create translations for each language version:</p><ul>\n<li data-list-item-id=\"e9407699c496ccee558a449d4c5876e8b\">Manually translate</li>\n<li data-list-item-id=\"e52394ea49f031f9d49a15627d6019b5c\">Automatically translate</li>\n</ul><p>Open the tab corresponding to the way you want to translate your email campaign:</p><div class=\"tabs\">\n    <div class=\"tabs-menu\">\n      <span class=\"tabs-link is-active\">🔣 Manually translate</span><span class=\"tabs-link\">🤖 Automatically translate</span>\n    </div>\n    <div class=\"tab\">\n      <p>\n        Edit each element of your campaign for every language, including\n        the sender name,\n        subject line, preview text, and email design. You will also be able\n        to\n        <a href=\"#h_01KKXZTDM9FKHWFFPM72RMJCBD\" target=\"_blank\" rel=\"noopener noreferrer\">set additional settings for each language independently</a>.\n      </p>\n    </div>\n    <div class=\"tab is-hidden\">\n      <div style=\"border: 0; color: inherit; font-family: inherit; font-size: inherit; margin: 1rem 0; padding: .5rem; background-color: #fff4f0; border-left: 3px solid #ff6e3d; border-bottom-right-radius: 8px; border-top-right-radius: 8px;\">\n        <div style=\"margin: 0; padding: .5rem .75rem;\">\n          <div style=\"color: #663e0f; font-size: 1.125rem; font-weight: bold; margin-bottom: 1rem;\">❗️ Important</div>\n          Always review AI-generated translations before sending your campaign\n          to ensure accuracy and context.\n        </div>\n      </div>\n      <p>\n        Use\n        <a href=\"https://help.brevo.com/hc/en-us/articles/25951005963666\" target=\"_blank\" rel=\"noopener noreferrer\">Aura, our AI assistant</a>,\n        to generate translations for your email content in just a few clicks:\n      </p>\n      <ol>\n        <li>\n          Click the language selector at the top of the campaign page to\n          switch to\n          the language version you want to translate.\n        </li>\n        <li>\n          Click <strong>Generate translation</strong>.\n        </li>\n        <li>\n          In the confirmation modal, click <strong>Generate translation</strong>.<br>\n          <img class=\"wysiwyg-image-resized\" style=\"aspect-ratio: 806/686; width: 81.71%;\" src=\"https://help.brevo.com/hc/article_attachments/34104531356562\" alt=\"localization_automatically-generate-translation_en-us.gif\" width=\"806\" height=\"686\">\n        </li>\n        <li>\n          Aura AI will automatically translate the subject line, preview\n          text and design\n          from your default language version.\n        </li>\n        <li>Review the translation before sending it.</li>\n        <li>\n          Repeat those steps for each language you want to automatically\n          translate.\n        </li>\n      </ol>\n      <p>\n        To reset a translation and start over, click\n        <strong>Reset translation</strong> at the top of the campaign page.\n        You will\n        also be able to\n        <a href=\"#h_01KKXZTDM9FKHWFFPM72RMJCBD\" target=\"_blank\" rel=\"noopener noreferrer\">set additional settings for each language independently</a>.\n      </p>\n    </div>\n  </div><h2 id=\"h_01KKXZTDM9FKHWFFPM72RMJCBD\">Customize additional settings for each language</h2><p>After translating your campaign, you can customize some of your <strong>additional settings</strong> independently for each language version. You can:</p><ul>\n<li data-list-item-id=\"e6f58aa70ab03cbdcf6caa5662e5c6a5c\">Set a <strong>different reply-to email address</strong>\n</li>\n<li data-list-item-id=\"e07053636590a0759f85deb8cf83d0f52\">Activate a <strong>Google Analytics tracking</strong>\n</li>\n<li data-list-item-id=\"eb28383d8d367a6bc4a6453ab888bb83d\">Use a <strong>custom unsubscribe page or update profile form</strong>\n</li>\n</ul><p>This allows you to tailor both the content and configuration of your campaign to each language.</p><h1 id=\"h_01KKY71JD490GY7YGPYECT8RZ8\">Step 3: Review and send your email campaign</h1><p>To ensure your email will be sent in the correct version depending on your contacts' language preferences, we highly recommend you <a href=\"https://help.brevo.com/hc/en-us/articles/4741964626066\" target=\"_blank\" rel=\"noopener noreferrer\">preview and test your email campaign</a>.</p><p>Once you've reviewed and tested all language versions, you're ready to send your campaign!</p><p>Each contact will automatically receive the email in the language that matches their language attribute value. Contacts whose language attribute doesn't match any configured language will receive the default language version.</p><h1 id=\"h_01KKY76C0Y2A804FM4NAKH4MD0\">❓ In which situations can I switch between different language versions?</h1><p>You will be able to select the different languages when:</p><ul>\n<li data-list-item-id=\"ef0df80897feecb59aeb2bbfbc5287ba8\">Designing your email into the <a href=\"https://help.brevo.com/hc/en-us/articles/360016831820-Overview-of-the-Drag-Drop-email-editor#h_01HRWAW0YDGT4AARTSCY0QV07Q\" target=\"_blank\" rel=\"noopener noreferrer\">drag and drop email editor</a>, <a href=\"https://help.brevo.com/hc/en-us/articles/31134190810898-Overview-of-the-simple-email-editor-Rich-Text-Editor#h_01KA9CX5B03YRR446QNH1CP2V0\" target=\"_blank\" rel=\"noopener noreferrer\">simple editor</a>, or <a href=\"https://help.brevo.com/hc/en-us/articles/4672127581074-Upload-an-HTML-file-to-design-your-emails-HTML-custom-code-editor\" target=\"_blank\" rel=\"noopener noreferrer\">HTML editor</a>\n</li>\n<li data-list-item-id=\"ef43d1cd6144035fbb113c5c6673c6dae\"><a href=\"https://help.brevo.com/hc/en-us/articles/4741964626066\" target=\"_blank\" rel=\"noopener noreferrer\">Previewing and testing your email campaign</a></li>\n<li data-list-item-id=\"e0052ee3373963a3760b379719dc55ce0\"><a href=\"https://help.brevo.com/hc/en-us/articles/19764406559506/live_preview/01KM04HNFY9Z8SCEGGE4R3SFJ0#h_01J1D2B2M3JN1G37V7C90Q5CNS\" target=\"_blank\" rel=\"noopener noreferrer\">Analyzing your email campaign report</a></li>\n<li data-list-item-id=\"eb3029298b1959922df5190b79c188586\"><a href=\"https://help.brevo.com/hc/en-us/articles/360005857519-Share-and-import-an-email-template#2\" target=\"_blank\" rel=\"noopener noreferrer\">Sharing your email template</a></li>\n<li data-list-item-id=\"e744d552d8807ef2a45cbf7ef25cda300\"><a href=\"https://help.brevo.com/hc/en-us/articles/4495632336146\" target=\"_blank\" rel=\"noopener noreferrer\">Downloading your email campaign in PDF</a></li>\n<li data-list-item-id=\"efb14bc2918f05704602d6150979d7552\"><a href=\"https://help.brevo.com/hc/en-us/articles/208824329\" target=\"_blank\" rel=\"noopener noreferrer\">Sharing your email campaign on social media</a></li>\n<li data-list-item-id=\"ee08f0d554293f038464f0e099c6dd597\"><a href=\"https://help.brevo.com/hc/en-us/articles/30213433225618/live_preview/01KM05NBTV1RSHQBJXN61J9P7A#h_01K7H2YAEC5QNYEK5XCKHW5AR2\" target=\"_blank\" rel=\"noopener noreferrer\">Editing outdated or broken links in your email campaign</a></li>\n<li data-list-item-id=\"ef6172bc401cf8349df7700df3146b460\"><a href=\"https://help.brevo.com/hc/en-us/articles/14902945335954#h_01HGTT5N6H9FZ31S67TJ9Z06XA\" target=\"_blank\" rel=\"noopener noreferrer\">Segmenting contacts based on the language in which they received your campaign</a></li>\n</ul><h1 id=\"h_01KM0ATEAFC63CFW32V2QBFYEY\">❓ How do I deactivate multi-language or delete a translation?</h1><p>If you need to deactivate the multi-language option, or delete a translation:</p><ol>\n    <li>\n      Click the language selector at the top of your campaign creation page.\n    </li>\n    <li>\n      Click <strong>Manage languages</strong>.\n    </li>\n    <li>\n      From there, you can either:\n      <ol>\n        <li>\n          <strong>Deactivate</strong> the multi-language option.\n        </li>\n        <li>\n          <strong>Deselect languages</strong> from the list to delete a\n          translation.<br>\n          <img src=\"https://help.brevo.com/hc/article_attachments/34125030985746\" width=\"1630\" height=\"790\"><br>\n          <div style=\"border: 0; color: inherit; font-family: inherit; font-size: inherit; margin: 1rem 0; padding: .5rem; background-color: #efeefc; border-left: 3px solid #4f46b2; border-bottom-right-radius: 8px; border-top-right-radius: 8px;\">\n            <div style=\"margin: 0; padding: .5rem .75rem;\">\n              <div style=\"color: #4f46b2; font-size: 1.125rem; font-weight: bold; margin-bottom: 1rem;\">💡 Good to know</div>\n              If you deactivate or deselect translations, the translated\n              versions of\n              your campaigns will be deleted.\n            </div>\n          </div>\n        </li>\n      </ol>\n    </li>\n    <li>\n      Click <strong>Save</strong>.\n    </li>\n  </ol><h1 id=\"h_01KM0BP3RBJ9CCYP397N2PD5S4\">⏭️ What's next?</h1><ul>\n<li data-list-item-id=\"eaf1298c093549ac53eb15ed5ac2a6cf1\"><a href=\"https://help.brevo.com/hc/en-us/articles/208772629\" target=\"_blank\" rel=\"noopener noreferrer\">Customize an unsubscribe page to integrate into your email campaigns</a></li>\n<li data-list-item-id=\"e27b307558df52b5b243059960adade33\"><a href=\"https://help.brevo.com/hc/en-us/articles/15152720243730\" target=\"_blank\" rel=\"noopener noreferrer\">Exclude and filter recipients from your email campaigns</a></li>\n<li data-list-item-id=\"e043040d8cd9067a31704dbbf4c4e294c\"><a href=\"https://help.brevo.com/hc/en-us/articles/209553645\" target=\"_blank\" rel=\"noopener noreferrer\">Insert a custom unsubscribe link in your emails</a></li>\n<li data-list-item-id=\"e070cc4d762cd4e64510c52ce432dc056\"><a href=\"https://help.brevo.com/hc/en-us/articles/19764406559506\" target=\"_blank\" rel=\"noopener noreferrer\">Analyze and export your email campaign report</a></li>\n</ul>","user_segment_ids":[]}}