Whether you’re an agency managing multiple clients, a large company, or a business owner needing separate access for developers, you can easily invite additional users to help manage your Brevo account.
You control what each user can access by assigning permissions based on their responsibilities, while keeping other parts of Brevo hidden. This helps maintain security and ensures everyone has the information they need.
Only the account owner or users with permission to manage users can add and manage users.
The number of users you can invite to your Brevo account, the seats included, and their associated costs depend on your subscription plan and whether you have purchased a Sales package.
Every account includes 1 owner with 1 marketing seat and 1 sales seat by default.
Expand the 🔎 Summary table section below to see an overview of what’s included in each plan, with and without a Sales package.
Plan | \nMarketing seats | \nSales seats | \nMax users per account | \nCosts | \n
|---|---|---|---|---|
| Free | \n1 included | \n1 included | \n1 (owner) | \n\n |
| Starter | \n1 included | \n1 included | \n1 (owner) | \n\n |
| \nStarter with Sales Essentials package | \n1 included | \n1 included | \n1 (owner) | \n\n |
| Standard | \n1 included (up to 3 with add-on) | \n1 included | \n3 (owner + up to 2 additional users) | \n$12 per month per additional marketing seat | \n
| \nStandard with Sales Essentials package | \n1 included (up to 3 with add-on) | \n1 included (up to 5 with add-on) | \n7 (owner + up to 6 additional users) | \n
| \n
| Professional | \n10 included | \n1 included | \n10 (owner + 9 users) | \n\n |
| \nProfessional with Sales Essentials or Sales Advanced package | \n10 included | \n1 included (up to 50 with add-on) | \n50 (owner + up to 49 additional users) | \n
| \n
| Enterprise | \nUnlimited | \nUnlimited | \nUnlimited | \n\n |
➡️ To learn more, check our dedicated article About Brevo pricing and plans.
Add users to your Brevo account and assign them permissions to access and use specific features.
To invite additional users to your Brevo account:
Select the permissions you want to assign to the users:
\nGive the users full permissions to:
\nGive the users custom permissions from the following list:
\nGive the users access to All general features or to specific ones only:
\nThere are multiple permissions for Contacts:
\nCreate/edit
Allows users to create new contacts and edit their information (attributes, lists, etc.).
Export contacts
Allows users to export contacts as a CSV file (segmented contacts export, lists export, and openers and clickers export in campaign reports).
There are multiple permissions for Companies:
\nAllows users to view, create, and manage custom objects.
\nAllows users to invite additional users to the account, cancel an invitation, and customize their permissions.
\nThere are multiple permissions for Senders, domains, and dedicated IPs:
\nAllows users to manage the plan, billing, and payment information of the Brevo account on behalf of the account owner.
\nThere are multiple permissions for SMTP & API:
\nThere are multiple permissions for Transactional emails:
\nGive the users access to All marketing features or to specific ones only:
\nThere are multiple permissions for Email campaign:
\nThere are multiple permissions for SMS campaign:
\nThere are multiple permissions for Templates:
\nThere are multiple permissions for Automations workflows:
\nAllows users to create, edit, publish, and delete landing pages.
There are multiple permissions for Push:
\nThere are multiple permissions for Loyalty:
\nCreate tier group or tier in a group/edit/delete a tier
Allows users to create a tier group or a tier within a group, as well as edit and delete a tier.
Give the users access to All sales features or to specific ones only:
\nThere are multiple permissions for Deals:
\nThere are multiple permissions for Tasks:
\nGive access to All sequences features.
There are multiple permissions for Conversations:
\nGive access to All phone features.
Give access to All meetings features.
Review the summary on the checkout page.
\nEach user will receive an email invitation to join your Brevo account.
If needed, you can cancel or resend invitations you’ve sent to users.
You can cancel an invitation sent to a user any time before they accept it.
You have canceled the invitation. The user will not be able to accept it and will not have access to your Brevo account.
If a user can’t find the invitation you sent, hasn’t accepted it within 72 hours, or for any other reason, you can easily resend it.
You have resent the invitation to the user.
You can add or remove permissions from an existing user.
If needed, you can remove a user from your Brevo account, whether they've accepted your invitation or not.
You can revoke an active user’s access to remove them from your Brevo account.
You have revoked the user's access. They will no longer be able to access your Brevo account.
If a user rejects your invitation, you can remove them from the Users page so they no longer appear in your list.
You have deleted the user. They will no longer be able to access your Brevo account.
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