{"article":{"id":360001163880,"url":"https://sendinblue.zendesk.com/api/v2/help_center/en-us/articles/360001163880.json","html_url":"https://help.brevo.com/hc/en-us/articles/360001163880-Organize-your-existing-contacts-into-lists-add-move-and-remove","author_id":376380913299,"comments_disabled":true,"draft":false,"promoted":false,"position":6,"vote_sum":-46,"vote_count":116,"upvote_count":35,"downvote_count":81,"section_id":202171349,"created_at":"2018-10-05T13:49:00Z","updated_at":"2026-09-24T15:58:47Z","name":"Organize your existing contacts into lists (add, move, and remove)","title":"Organize your existing contacts into lists (add, move, and remove)","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-09-18T12:34:11Z","user_segment_id":null,"permission_group_id":114904,"content_tag_ids":[],"label_names":["banner_all"],"body":"<p>You can organize your contacts by <a href=\"#01HRYA7TX7RSWQFH4DSB3N1GAZ\">adding them to a list</a> or <a href=\"#h_01HRYKYSJRNEJKA5CCN6WSJ5NW\">moving them from one list to another</a>. You can also <a href=\"#h_01HRY9XNV6KD65FWP7FYT5QRWJ\">remove contacts from a list</a>.</p>\n<h1 id=\"h_01HS0PT934J6HKWHTHAX68SE65\">Good to know</h1>\n<p>You can also add contacts to a list when importing them. To learn more, check our dedicated article <a href=\"https://help.brevo.com/hc/en-us/articles/115000719584\" target=\"_blank\" rel=\"noopener noreferrer\">Import your contacts to Brevo</a>.</p>\n<h1 id=\"01HRYA7TX7RSWQFH4DSB3N1GAZ\">👤 Add existing contacts to a list</h1>\n<p>To add contacts to a list:</p>\n<ol>\n<li>Go to <a href=\"https://app.brevo.com/contact/list\" target=\"_blank\" rel=\"noopener\"><strong>CRM &gt; Contacts</strong></a>.</li>\n<li>Optional: Click <strong>Add filter </strong>to filter your contacts, for example, by language or creation date, or click <strong>Use segment template</strong> to use a pre-defined segment. You can also <strong>load a <a href=\"https://help.brevo.com/hc/en-us/articles/5526943347858\" target=\"_blank\" rel=\"noopener noreferrer\">list</a> or a <a href=\"https://help.brevo.com/hc/en-us/articles/7943906808594\" target=\"_blank\" rel=\"noopener noreferrer\">segment</a></strong> if you've already created one.<br><label class=\"margin-left-sm\"><img src=\"https://help.brevo.com/hc/article_attachments/21013594352786\" alt=\"contacts_add-load-segment-list_EN-US.png\"></label>\n</li>\n<li>Select the contacts that you would like to add to a list:<br><img src=\"https://help.brevo.com/hc/article_attachments/21013632147986\" alt=\"select_contacts.jpg\"><br>\n<ol>\n<li>To select <strong>multiple individual contacts</strong>, select the checkboxes next to the contacts.</li>\n<li>To select all of the contacts <strong>on your current page</strong>, select the checkbox at the top left of the table.</li>\n<li>To select all of the contacts <strong>on your current list or database</strong>, select the checkbox at the top left of the table and click <strong>Select all the # contacts</strong>.</li>\n</ol>\n</li>\n<li>Click <strong>Add to a list(s)</strong>.<br><img src=\"https://help.brevo.com/hc/article_attachments/21013632154514\" alt=\"contacts_add-to-list_EN-US.jpeg\">\n</li>\n<li>In the <strong>Lists </strong>field, select one or several lists to which you want to add your contacts.<br><img src=\"https://help.brevo.com/hc/article_attachments/21013594350610\" alt=\"contacts_add-contacts-list_EN-US.png\">\n</li>\n<li>Click <strong>Add</strong>.</li>\n</ol>\n<p>Your contacts will be added to the target list(s) you selected.</p>\n<h1 id=\"h_01HRYKYSJRNEJKA5CCN6WSJ5NW\">➡️ Move contacts from one list to another</h1>\n<p>To move your contacts from one list to another:</p>\n<ol>\n<li>Go to <a href=\"https://app.brevo.com/contact/list\" target=\"_blank\" rel=\"noopener\"><strong>CRM &gt; Contacts</strong></a>.</li>\n<li>Click <strong>Load a list or a segment</strong> and select <strong>a list</strong>.<br><img src=\"https://help.brevo.com/hc/article_attachments/21013632146194\" alt=\"load_list.jpg\"><label class=\"margin-left-sm\"><br></label>\n</li>\n<li>Select the contacts that you would like to move to another list:<br><img src=\"https://help.brevo.com/hc/article_attachments/21013632147986\" alt=\"select_contacts.jpg\"><br>\n<ol>\n<li>To select <strong>multiple individual contacts</strong>, select the checkboxes next to the contacts.</li>\n<li>To select all of the contacts <strong>on your current page</strong>, select the checkbox at the top left of the table.</li>\n<li>To select all of the contacts <strong>on your current list or database</strong>, select the checkbox at the top left of the table and click <strong>Select all the # contacts</strong>.</li>\n</ol>\n</li>\n<li>Click <strong>Add to a list(s)</strong>.<br><img src=\"https://help.brevo.com/hc/article_attachments/21013632154514\" alt=\"contacts_add-to-list_EN-US.jpeg\">\n</li>\n<li>In the <strong>Lists </strong>field, select one or several lists to which you want to move your contacts.</li>\n<li>Check the <strong>Remove also the contacts from this list</strong> option to move the contacts to the target list and <strong>remove them from their source list</strong>.<img src=\"https://help.brevo.com/hc/article_attachments/21013632151698\" alt=\"contacts_move-remove_EN-US.jpeg\">\n<div style=\"border: 0; color: inherit; font-family: inherit; font-size: inherit; margin: 1rem 0; padding: .5rem; background-color: #fff4f0; border-left: 3px solid #ff6e3d; border-bottom-right-radius: 8px; border-top-right-radius: 8px;\">\n<div style=\"margin: 0; padding: .5rem .75rem;\">\n<div style=\"color: #663e0f; font-size: 1.125rem; font-weight: bold; margin-bottom: 1rem;\">❗️ Important</div>\n<ul>\n<li>The option to <strong>remove contacts</strong> from a list when moving them is only available if you have <strong>loaded the list</strong> before selecting your contacts and have applied <strong>no other filters or segments</strong>.</li>\n<li>You can only remove contacts from <strong>one list at a time</strong> when moving them. If you have filtered your contacts based on several lists, they can only be removed from <strong>the first list</strong> you chose.</li>\n</ul>\n</div>\n</div>\n</li>\n<li>Click <strong>Add</strong>.</li>\n</ol>\n<p>Your contacts will be added to the target list(s) you selected.</p>\n<h1 id=\"h_01HRY9XNV6KD65FWP7FYT5QRWJ\">❌ Remove contacts from one or several lists</h1>\n<div style=\"border: 0; color: inherit; font-family: inherit; font-size: inherit; margin: 1rem 0; padding: .5rem; background-color: #efeefc; border-left: 3px solid #4f46b2; border-bottom-right-radius: 8px; border-top-right-radius: 8px;\">\n<div style=\"margin: 0; padding: .5rem .75rem;\">\n<div style=\"color: #4f46b2; font-size: 1.125rem; font-weight: bold; margin-bottom: 1rem;\">💡 Good to know</div>\n<p><strong>Removing </strong>contacts from one or all lists <strong>does not delete them</strong>. They will still appear in their other lists or from <a href=\"https://app.brevo.com/contact/list\" target=\"_blank\" rel=\"noopener noreferrer\">All contacts</a>.</p>\n</div>\n</div>\n<p>To remove contacts from a list:</p>\n<ol>\n<li>Go to <a href=\"https://app.brevo.com/contact/list\" target=\"_blank\" rel=\"noopener\"><strong>CRM &gt; Contacts</strong></a>.</li>\n<li>Click <strong>Load a list or a segment</strong> and select <strong>a list</strong>.<br><img src=\"https://help.brevo.com/hc/article_attachments/21013632146194\" alt=\"load_list.jpg\">\n</li>\n<li>(Optional) Click <strong>+ And</strong> to add more conditions and refine your search.</li>\n<li>Select the contacts that you would like to remove from the loaded list:<br><img src=\"https://help.brevo.com/hc/article_attachments/21013632147986\" alt=\"select_contacts.jpg\"><br>\n<ol>\n<li>To select <strong>multiple individual contacts</strong>, select the checkboxes next to the contacts.</li>\n<li>To select all of the contacts <strong>on your current page</strong>, select the checkbox at the top left of the table.</li>\n<li>To select all of the contacts <strong>on your current list or database</strong>, select the checkbox at the top left of the table and click <strong>Select all the # contacts</strong>.</li>\n</ol>\n</li>\n<li>Click <strong>More actions &gt; Remove from list(s)</strong>.<br><img src=\"https://help.brevo.com/hc/article_attachments/23270579849874\" alt=\"contacts_remove-from-list_en-us.png\">\n</li>\n<li>Select:\n<ul>\n<li>Remove it from this list \"[Your list name]\" only.</li>\n<li>Remove them from all your lists.</li>\n</ul>\n</li>\n<li>Click <strong>Remove</strong>.</li>\n</ol>\n<p>Your contacts will be removed from the selected list(s) or all your lists.</p>\n<h1 id=\"h_01HGJ6TXMYDHBG2NCYWXEHN3GX\">⏭️ What's next?</h1>\n<ul>\n<li><a href=\"https://help.brevo.com/hc/en-us/articles/115000719584\" target=\"_blank\" rel=\"noopener noreferrer\">Import your contacts to Brevo</a></li>\n<li><a href=\"https://help.brevo.com/hc/en-us/articles/5310065850642\" target=\"_blank\" rel=\"noopener\">Export your contacts from Brevo</a></li>\n<li><a href=\"https://help.brevo.com/hc/en-us/articles/10227982847762\" target=\"_blank\" rel=\"noopener\">Update your contacts in bulk</a></li>\n</ul>","user_segment_ids":[]}}