{"article":{"id":360016175440,"url":"https://sendinblue.zendesk.com/api/v2/help_center/en-us/articles/360016175440.json","html_url":"https://help.brevo.com/hc/en-us/articles/360016175440-Getting-started-with-Emails-campaigns","author_id":370644307959,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":64,"vote_count":340,"upvote_count":202,"downvote_count":138,"section_id":17453191060242,"created_at":"2020-09-01T09:56:53Z","updated_at":"2026-11-02T12:18:41Z","name":"Getting started with Emails campaigns","title":"Getting started with Emails campaigns","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-09-18T09:20:44Z","user_segment_id":null,"permission_group_id":114904,"content_tag_ids":[],"label_names":["banner_all"],"body":"<p>In this <strong>Getting started with Email campaigns</strong> guide, we will provide the initial steps and best practices for sending your first email campaign.</p>\n<h1 id=\"h_01J0B1GX4M0K06GRAP82SG52XY\">What is an email campaign?</h1>\n<p>An email campaign is <strong>marketing email sent by your business to multiple recipients at once</strong> for promotional purposes. This could include a newsletter, or an email that advertises your products or services. Email campaigns can only be sent to contacts who have given you their consent.</p>\n<p><span role=\"img\" aria-label=\"➡️\">➡️ </span>To learn more, check our dedicated article <a href=\"https://help.brevo.com/hc/en-us/articles/360021196220\" target=\"_blank\" rel=\"noopener noreferrer\">What are the differences between marketing, transactional, and automation emails?</a>.</p>\n<h1 id=\"h_01HT4RBWX8Z2DA5P5HPZ61D303\">🛠️ Set up your account</h1>\n<p>To boost the chances of your email campaigns reaching your recipients' inboxes, it's crucial to <strong>set up your account properly</strong>. Just follow these two key steps:</p>\n<ol>\n<li><a href=\"https://help.brevo.com/hc/en-us/articles/4410613910418\" target=\"_blank\" rel=\"noopener noreferrer\">Use a professional email address.</a></li>\n<li><a href=\"https://help.brevo.com/hc/en-us/articles/12163873383186\" target=\"_blank\" rel=\"noopener noreferrer\">Authenticate the domain linked to your professional email address.</a></li>\n</ol>\n<p>By doing so, you'll greatly<strong> improve the delivery success of your emails</strong>.</p>\n<p><span role=\"img\" aria-label=\"➡️\">➡️ </span>To learn more, check our dedicated article <a href=\"https://help.brevo.com/hc/en-us/articles/17378397412626\" target=\"_blank\" rel=\"noopener noreferrer\">Getting started with Email deliverability</a>.</p>\n<h1 id=\"h_01HACEKV68H4ERJ4SYMYJ05734\"><span role=\"img\" aria-label=\"👤\">👤 Import your contacts to Brevo</span></h1>\n<p>Before sending your first email campaign, you should <strong>import the contacts who will receive your campaign</strong>.</p>\n<p><span role=\"img\" aria-label=\"➡️\">➡️ </span>To learn more, check our dedicated article <a href=\"https://help.brevo.com/hc/en-us/articles/14783937589650\" target=\"_blank\" rel=\"noopener noreferrer\">Getting started with Contacts</a>.</p>\n<h1 id=\"01H8CD0RA1GBBYC4FATJ62RQ0N\"><span role=\"img\" aria-label=\"✉️\">✉️ Create and send your first email campaign</span></h1>\n<h2 id=\"01H8GW7Z5ZX9M1A7D9WYX5QS07\">Step 1: Configure the settings of your email campaign</h2>\n<p>To create your first email campaign, go to<span> </span><strong><span aria-label=\"🧪\"><a href=\"https://app.brevo.com/campaigns/listing/email\" target=\"_blank\" rel=\"noopener noreferrer\">Marketing &gt; Campaigns</a></span></strong> and click<span> </span><strong>Create campaign &gt; Email</strong>. Then, c<span aria-label=\"🧪\">onfigure the settings of your email campaign:</span></p>\n<table style=\"width: 650px;\" cellpadding=\"5px\">\n<tbody>\n<tr>\n<td style=\"width: 390.453px;\"><img src=\"https://help.brevo.com/hc/article_attachments/21013135514258\" alt=\"email_campaign_settings.jpg\"></td>\n<td style=\"width: 236.547px;\">\n<br><br>\n<ol>\n<li>Choose a <strong>sender</strong>.</li>\n<li>Choose your <strong>recipients</strong>.</li>\n<li>Write the <strong>subject line</strong> and <strong>preview text</strong> of your email.</li>\n</ol>\n</td>\n</tr>\n</tbody>\n</table>\n<h2 id=\"h_01HE2P4Z348EE44WNDP11WN0X8\">Step 2: Design your email campaign</h2>\n<p><span aria-label=\"🧪\">Click<span> </span><strong>Start Designing</strong><span> </span>to arrange your email campaign by<strong><span> </span>dragging and dropping blocks of content</strong>, such as text, images, or buttons.</span></p>\n<p><span aria-label=\"🧪\"><span><span role=\"img\" aria-label=\"➡️\">➡️ </span></span>To learn more about the Drag &amp; Drop editor, check our<span> </span><a href=\"https://help.brevo.com/hc/en-us/sections/360004977699-Drag-Drop-email-editor\" target=\"_blank\" rel=\"noopener\">dedicated section</a>.</span></p>\n<h2 id=\"01H8CD0V7R87FX03CZCB9DE2X1\">\n<span aria-label=\"📨\">Step 3:<span> </span></span>Schedule and send your email campaign</h2>\n<p>Finally, schedule and send your email campaign using one of Brevo's scheduling options:</p>\n<p><img src=\"https://help.brevo.com/hc/article_attachments/21013181333650\" alt=\"email_campaign_schedule_en-us.gif\"></p>\n<p>That's it! You have sent your first email campaign using Brevo. </p>\n<p><span role=\"img\" aria-label=\"➡️\">➡️ </span>For<strong> detailed written instructions</strong>, check our dedicated article <a href=\"https://help.brevo.com/hc/en-us/articles/4413566705298\" target=\"_blank\" rel=\"noopener noreferrer\">Create an email campaign</a>.</p>\n<h1 id=\"01H8CD0XZSGMZH8V08M0ZYHBST\"><span role=\"img\" aria-label=\"📊\">📊 Analyze your campaign report</span></h1>\n<p><span role=\"img\" aria-label=\"📊\">After giving your recipients time to engage, you can analyze your campaign report to see how it performed. This report allows you to <strong>view key performance metrics</strong>, such as opens and clicks, unsubscriptions, soft and hard bounces, and clicked links. </span></p>\n<p><span role=\"img\" aria-label=\"📊\"><span role=\"img\" aria-label=\"➡️\">➡️ </span>To learn more, check our dedicated article <a href=\"https://help.brevo.com/hc/en-us/articles/19764406559506\" target=\"_blank\" rel=\"noopener noreferrer\">Access, analyze, and export your email campaign report</a>.</span></p>\n<p><img src=\"https://help.brevo.com/hc/article_attachments/21013181336850\" alt=\"campaign_report_en-us.jpg\"></p>\n<h1 id=\"h_01HE0HNYAP5KYCSRP6BP177HWH\" class=\"wysiwyg-text-align-left\">\n<span role=\"img\" aria-label=\"🚀\">🚀 </span><span role=\"img\" aria-label=\"🚀\"><span>Take your </span></span>email campaigns<span role=\"img\" aria-label=\"🚀\"><span> to the next level</span></span>\n</h1>\n<ul>\n<li>\n<p id=\"01H8CA5WD09T745VBKCQ9J5PQD\"><strong><span role=\"img\" aria-label=\"👍\">Improve your email campaigns with our best practices<br></span></strong><span role=\"img\" aria-label=\"👍\">Email deliverability can be influenced by many factors, such as the quality of your contact database or your technical setup. <br><span role=\"img\" aria-label=\"➡️\">➡️ </span>To learn more, check our dedicated article <a href=\"https://help.brevo.com/hc/en-us/articles/360020418259\" target=\"_blank\" rel=\"noopener noreferrer\">Best practices for email deliverability</a>.</span><span role=\"img\" aria-label=\"👍\"><br></span></p>\n</li>\n<li><span role=\"img\" aria-label=\"👍\"><strong>Gain efficiency with email templates</strong><br>Using pre-designed templates for your email campaigns promotes consistency across all communications, protects your brand image, and saves valuable time. <br><span role=\"img\" aria-label=\"➡️\">➡️ </span>To learn more, check our dedicated article <a href=\"https://help.brevo.com/hc/en-us/articles/360019787120\" target=\"_blank\" rel=\"noopener noreferrer\">Create an email template</a>.<br></span></li>\n<li>\n<span role=\"img\" aria-label=\"👍\"><span role=\"img\" aria-label=\"👍\"><strong> Increase open rates with email personalization<br></strong></span></span>Create more relevant email campaigns by personalizing them based on contact data, such as name, location, age, and more.<br><span role=\"img\" aria-label=\"👍\"><span role=\"img\" aria-label=\"➡️\">➡️ </span>To learn more, check our dedicated article <a href=\"https://help.brevo.com/hc/en-us/articles/360000946299\" target=\"_blank\" rel=\"noopener noreferrer\">Personalize your emails using Brevo Template Language</a>. </span><span role=\"img\" aria-label=\"👍\"></span>\n</li>\n</ul>","user_segment_ids":[]}}