After creating your email, you might be curious to know how it will appear before sending it. Brevo makes it easy to preview how your email will look to your customers on different devices and email clients but also send test emails.
To preview and test your email, click Preview & test from either the email campaign creation page, Drag & Drop email editor, or email campaign listing page:
| Email campaign creation page | \n
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| Drag & Drop email editor | \n
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| Email campaign listing page | \n
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Brevo makes it possible to preview your email before sending it to your recipients. You will be able to:
\n The Preview tab allows you see exactly how a specific\n recipient will receive your email when you add personalization or\n variables to it and ensure they work perfectly. \n
\nTo preview your email as a customer:
\n\n The View in inbox option allows you to see what\n your email looks like to your customers, depending on the email client\n they use.\n
\nTo preview your email on different email clients:
\nSend your email to your test list before you send it to your contacts to ensure everything works as expected and that the design of your email looks great when they receive it. For example, it can be useful to include the email address of your colleagues who will be able to give you feedback on your email design.
Your test recipients will receive your email in their inbox as if they were your customers. Check with them if your email appears as expected! Here is how the test email appears in inboxes:
There are many reasons why you may not have received your test email. Understanding these reasons will help you improve your email deliverability:
Domain authentication adds a digital signature to email, reducing spam and phishing risks while improving email delivery to recipients' inboxes.
\n➡️ To learn more, check our dedicated article Authenticate your domain with Brevo (Brevo code, DKIM record, DMARC record).
\nEmail may not reach you due to domain security or firewalls, which can block suspicious third-party emails. This is common with corporate and academic filters. Firewalls, like spam filters, control email based on server rules. You have to whitelist Brevo's IPS and domains.
\n➡️ To learn more, check our dedicated article Best practices for email deliverability.
\nIf the email doesn't appear in your primary inbox, you can find it by performing a quick search with your email subjects in the mailbox's search bar. In case the email landed in a different tab, save yourself as a contact.
\n➡️ To learn more, check our dedicated article Why are emails being delivered to the spam folder?.
\nSome email providers have send/receive cycles that can take a few seconds to 15 minutes. Others have delivery times that can cause delays of up to 24 hours such as AOL, Yahoo, Hotmail, or Microsoft. To test, you can email a different provider, like Gmail, and see if it's delivered.
There can be an error when sending a test email. If there is one, an error message usually appears in the Brevo editor when trying to send the email. You can try sending the email again and check your inbox for it. If an error occurs:
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