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Get started with Payments

For now, only users in France can activate Payments on their own. For others, Payments is currently only available under request and to Eurozone users. To request access to the feature, contact our Head of Payments by email: alexandre.hudavert@brevo.com.

In order to activate your Payments account, we need some information about you, your company, and the people involved in your business. This is a legal requirement from our financial partner to prevent money laundering and fraud, in accordance with European banking regulations.

Go to Payment Links and click Create a payment link. Once you've created your first payment link, click Activate your account.

Good to know

You can create payment links before your Payments account is activated. However, you will not be able to receive payments so we recommend not sharing the links with your clients until your account is activated.

👋 Step 1: Welcome

The information provided during this step will help us determine what documents are needed to activate your Payments account.

  1. Select the type of your company: self-employed or sole proprietorship, private company, non-profit, or listed public company.
  2. Select the industry of your company: for example food manufacturing, antique stores, landscaping services, and many more.
    💡 Good to know
    If you can't find your company type or industry, it means you cannot activate Payments on your own yet. To request access to the feature, contact our Head of Payments by email: alexandre.hudavert@brevo.com.

💼 Step 2: Company

In this step, share your company details with us such as:

  • General information: registration number, company legal name, billing descriptor, and website.
  • Registration address: your company's administrative address.

You will then need to upload registration documents for your company.

❗️ Important
Your registration documents must be issued:
  • By a reliable, independent source such as the local commercial register of the country where the business is registered.
  • Within the last 12 months, or it must contain a signature and a state of affairs with a date not older than 12 months.

Click Upload registration documents > Browse files and select the appropriate file. To delete the file you've uploaded, click the bin icon and click Yes, delete this file to confirm.
The registration documents must meet the following file format and size requirements:

  • Formats: JPEG, JPG, PNG, or PDF (maximum 2 pages)
  • Size:
    • For PDFs: minimum 1 KB, maximum 4 MB
    • For other formats: minimum 100 KB, maximum 4 MB

👔 Step 3: Owners and executives

If you have sole ownership of your company, you only need to share your information. Otherwise, you also need to share information about people at your company:

  • Between 0 and 4 people who own 25% or more of the total shares, have voting rights or other stakes in the organization.
  • At least 1 person who exercises full control over the company, or people who make important decisions for the whole company. If you can't identify a single person, then this role must be attributed to members of senior management.
  • At least 1 person legally representing your company towards Brevo.

Add a name

To add a person to the owners and executives:

  1. Click Add a name.
  2. Fill in the information in the modal.
    • Personal information: name, date of birth, phone number, email address, relation to the company, and job title.
    • Address: street name and number, city, postal code, country, and state.
    • Identification document: Select a document type and click Upload ID document > Browse files.
      ❗️ Important
      Your identification document must be non-expired, in color, not blurry, shown entirely, and not cropped. Upload separate files for the front and back of the ID document if you are providing an ID card or a driver's license.
      The ID document must meet the following file format and size requirements:
      • Formats: JPEG, JPG, PNG, or a PDF of maximum 2 pages.
      • Size: maximum 4MB
        add-person-ID-document_EN-US.gif
  3. Click Submit.
  4. Repeat the procedure for all the owners and executives you want to add.
  5. Once you have added the required owners and executives, click Continue.

Delete or edit a person

  1. To delete a person, click the bin icon and Yes, remove this person to confirm.
  2. To edit a person, click Edit.
    Editing a person works the same as when you add a person.
    edit-delete-person_EN-US.png

💵 Step 4: Financial info

In this step, share your company's financial information with us.

  1. Enter your company's tax information.
  2. Fill in the company's bank details.
  3. Click Upload a bank details document and select the appropriate file.
    The bank details document must show the bank details of your company that you have previously provided. To delete the file you have uploaded, click the bin icon.
    The bank details document must meet the following file format and size requirements:
    • Formats: JPEG, JPG, PNG, or a PDF of maximum 2 pages.
    • Size: maximum 4MB

📝 Step 5: Terms

This step allows you to select who is responsible for the Payments account as well as confirm your agreement to our terms and the bank's terms.

  1. Select the person responsible for the Payments account from the dropdown. You can choose from the people you have added in the Owners and executives step.
  2. Read and check the boxes presenting the terms and conditions of using Payments.
  3. Click Continue.

✅ Submission

Once you have submitted all the information, we will immediately process the request. You will receive an email in under 3 days to let you know if we need more information or if your Payments account has been activated.

You can now start creating payment links so they can be ready when your account is validated.

submission-succes-kyc_EN-US.png

⏭️ What's next?

🤔 Have a question?

If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.

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