Brevo allows you to:

• add admin users to help you manage your Admin account.
• add users in several sub-organizations at the same time directly from your Admin account.

Add a user

1. Go to the Users tab.
2. Click Add a user.
   
3. Enter the email address of the user you want to add and click Continue.
4. Select Admin user or Sub-organization user and click Continue.
   • Admin user: helps you manage your Administration account.
   • Sub-organization user: helps you manage your sub-organization accounts.
5. Select the permissions that you want to give to the user:
   
   Admin user Sub-organization user

   1. Select the sub-organization group(s) you want to give the user access to. If you don't select any group, the user can manage all sub-organizations within every group. To learn more, check our dedicated section in our article Create sub-organizations from your Admin account.
   2. Click Continue.
   3. Select the type of permissions you want to give to the admin user:
      • Access all features, or
      • Personalized access and select the feature(s) you want the user to manage.
        
   4. Click Send invitation.

   Once your invitation is sent, it will be pending until accepted by the user. While they're still pending, you can Invite again or Cancel invitation.

   1. Select All access or Custom access. To learn more about the permissions available, check our dedicated article about user permissions in Brevo.
      
   2. Click Confirm permissions.
   3. Select the sub-organizations you want to associate with the user.
   4. Click Continue.
   5. Review the settings and click Send invitation.

   A separate invitation will be sent for each sub-organization you associated with the user. Once your invitations are sent, they will be pending until accepted by the user. While they're still pending, you can Cancel invitation or Resend invitation.

   

Edit the permissions of a user

Admin users

Once a user has accepted an invitation, you can edit their permissions or revoke their access to the Administration account:

1. Go to the Users tab.
2. In the Admin users tab:
   • Click the backward arrow next to a user to revoke their access.
   • Click the pen and sheet icon to edit the permissions that you want to give to the user.

Sub-organization users

Once a user has accepted an invitation, you can edit their permissions or revoke their access to the sub-organizations:

1. Go to the Users tab.
2. In the Sub-organizations users tab, click the pen and sheet icon next to a user.
   
   
   💡 Good to know

   You can also click the name of a sub-organization in the Sub-organizations column to access the permissions of the sub-organization.
3. For the Active users (when they have accepted the invitation), you can either:
   
   • Revoke permissions: Toggle off the sub-organization you want to revoke for this user.
   • Edit: Select the permissions that you want to give to the user. To learn more about the permissions available, check our dedicated article about user permissions in Brevo.

🤔 Have a question?

If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.

If you’re looking for help with a project using Brevo, we can match you with the right certified Brevo expert partner.