How do I add phone numbers to my contact database?

Before sending an SMS message to a contact, make sure that a phone number is included in the SMS attribute within Brevo (including the + sign and the country code).

There are currently three ways to add a phone number to the SMS attribute:

  1. Manually fill in the SMS attribute for an existing or new contact. Learn more in Add a single contact to Brevo.
  2. Import contact lists that include SMS numbers for your contacts. Learn more in Import contacts to Brevo
  3. Include an SMS field in your subscription forms. Learn more in our series of articles about subscription forms.
❗️ Important
Please note that the phone number is a unique entry in the contact database. You cannot have two contacts with the same phone number.

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