Add a note to a contact, company, or deal's history

A note is a text entry associated with a contact, company, or deal. It is an easy way to provide additional information or to record your interactions with a contact, company, or deal.

If you want to import multiple notes, you can easily import and associate them with existing contacts, companies, or deals from a file. To learn more, check our dedicated article Import notes.

Add a note

From a details page From the Deals page (Cards view)

To add a note to a contact, company, or deal history:

  1. Go to:
  2. Click the contact, deal, or company.
  3. Click the pen and sheet icon icon-add-note.png above Note.
    sales_add-note-deal_EN-US.png
  4. Write your note. You can format, align, and add bullet points to your text.
  5. (Optional) Activate Pin note to show the note on the overview of the details page of your contact, company, or deal.
  6. Click Save note.

The note is automatically added to the contact, company, or deal's history.

mceclip2.png

Manage your notes

To find the notes added to a contact, company, or deal history:

  1. Go to:
  2. Click the contact, deal, or company.
    💡 Good to know
    You can see the pinned notes directly from the Overview tab of the contact, deal, or company details page.
  3. Filter your notes:
    • From a contact, company, or deal's History tab, click the Notes chip, or
    • From a contact, company, or deal's Overview tab, click Show all notes in the Pinned notes section.
      sales_history-notes-chip_en-us.png
      If necessary, scroll down the history to find your note.
  4. Click the three-dot icon on the note to edit, pin, unpin, or delete it:
    sales_edit-delete-note_en-us.png

⏭️ What's next?

🤔 Have a question?

If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.

If you’re looking for help with a project using Brevo, we can match you with the right certified Brevo Agency partner.

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