In this article, we will explain how to import empty fields and choose how to update your existing contact attributes.
Why import blank contact attributes?
Importing blank contact attributes can be useful if you have existing contacts in your contact list, and you want to remove some of their details.
Import blank contact attributes
- Click Import contacts and select your favorite import method. In this example, we’ll choose to copy/paste our contacts' data.
For the contact with the email address email@example.com we are choosing to erase LASTNAME from this contact’s details and for firstname.lastname@example.org we are erasing their SMS attribute.
Check your data to preview your import.
- Once you have confirmed your data, finished your mapping, and selected your list(s), make sure you enable the Import empty fields to erase existing attribute data in Brevo option to finalize your import.
This option enables you to import empty fields that will erase any attributes that currently contain data in Brevo. If disabled, the empty fields will not affect your existing data.
As soon as the import is completed successfully, you will see your contacts details updated like below: