Migrating your contacts from one app to another can be tedious, and you may need some time to set up Brevo before you fully migrate. An easy way to smoothly migrate from ActiveCampaign to Brevo is to use our ActiveCampaign integration which allows you to easily import and sync your ActiveCampaign contacts to Brevo.
About the ActiveCampaign integration
The ActiveCampaign integration for Brevo is free. It allows you to sync your contacts from ActiveCampaign to Brevo in real time, which means that:
- Your existing and new contacts are imported from ActiveCampaign to Brevo.
- If you update your contacts in ActiveCampaign, the changes are reflected in Brevo and vice-versa.
- If you blocklist your contacts in ActiveCampaign, the changes are reflected in Brevo and vice-versa.
The ActiveCampaign integration has some sync limitations:
- You can sync up to 130k contacts from ActiveCampaign to Brevo.
- Contacts created in Brevo will not be reflected in ActiveCampaign.
- If you delete a contact in ActiveCampaign, the deletion will not be reflected in Brevo.
- Your contacts will be subscribed to your email campaigns and transactional emails in Brevo.
- When contacts are imported from ActiveCampaign to Brevo, custom fields like Gender or Company, are not imported into Brevo. Updating the value of a custom field in Brevo will not override the previous value in ActiveCampaign, but will set it to blank instead.
- The phone number attribute must be 6-16 digits. If you create or update a contact in ActiveCampaign with a phone number not following this format, it will not be synced to Brevo.
- The boolean (Yes/No) and category (dropdown) field types are not supported for syncing.
- There’s a global limit on how much data your integrations can pull or sync with. This limit is set to 100,000 tasks/month. You will receive an email notification when you reach 80% of your monthly quota. If you exceed this limit, your integrations will be stopped, and you'll receive a new email notification. To increase your monthly quota, contact our support team.
- If you update or create more than 10k contacts in ActiveCampaign, only the latest 10k contacts will be reflected in Brevo. 10k is the maximum upper limit of contacts fetched from ActiveCampaign for a single bulk operation. The actual number of contacts fetched also depends on the page size in ActiveCampaign and its API's response time.
- There is a basic rate limit for how many operations can be performed simultaneously on contacts in ActiveCampagin. You can send up to 5 API requests per second for your ActiveCampaign account.
Before you start
- Sign up for a Brevo account. Depending on your needs, you can choose a free or paid plan. To learn more and choose the best plan, check our dedicated article About Brevo pricing plans.
- Make sure your ActiveCampaign contact list is complete and clean and that it only contains contacts who consented to receive updates from you.
- Retrieve your ActiveCampaign account URL and API key.
Step 1: Set up the ActiveCampaign integration
To sync your ActiveCampaign contacts to Brevo, start by setting up the ActiveCampaign integration:
- Click the account dropdown > Plugins & Integration.
- In the App Store, select the ActiveCampaign contacts integration.
- Give a name to the integration.
- Click Create Integration.
Connect your ActiveCampaign account to Brevo
Connect the integration to your ActiveCampaign account to retrieve the data of your contacts:
- Click Connect your account.
- Give a name to your authentication.
- Enter your ActiveCampaign account URL.
- Enter your ActiveCampaign API key.
- Click Proceed. Your ActiveCampaign account is now connected to Brevo.
- Click Continue.
Select an ActiveCampaign contact list
Select the ActiveCampaign list you want to import to Brevo:
- Select in the dropdown the ActiveCampaign list you want to import to Brevo.
- Check the box to confirm that these contacts have given you their explicit consent to receive your communications.
- Click Continue.
Map your data
Indicate how Brevo should match the data from your ActiveCampaign fields to your Brevo contact attributes:
- From the ActiveCampaign Attributes column, select in the dropdown list the ActiveCampaign data fields you want to map to your Brevo contact attributes. To ignore an attribute, choose Do not import from the dropdown list.
- Click Continue.
Select a Brevo contact list
Select in which Brevo list you want to import your ActiveCampaign contacts:
- In the Select a list tab, select the existing list in which you want to import your ActiveCampaign contacts.
- Click Continue.
- In the Create a list tab, create a new list in which you want to import your ActiveCampaign contacts.
- Select the folder in which you want to store the new list.
- Click Continue.
Save your integration
To activate the integration, click Save and activate. You will be redirected to the My Integrations page, where you can view the newly created integration.
Part 2: Check your contacts
Now that you have connected and configured the ActiveCampaign integration in Brevo, your ActiveCampaign contacts will be imported into Brevo. The sync process may take several minutes depending on the number of contacts to import. You will receive an email once the import and sync of your ActiveCampaign contacts to Brevo are done.
Once you receive the email, access the list by going to Contacts > Lists and choosing the folder in which you created it. You will see that your ActiveCampaign contacts details have been added to the list of contacts you selected during the ActiveCampaign integration setup:
Part 3: Start using Brevo features
Now that your contacts have been imported to Brevo, you can start using our features to connect with your contacts and grow your business:
- Engage your contacts using our friendly email design tool.
- Automate your marketing using our email, SMS, website tracking, and more.
- Send one-to-one emails with optimal deliverability and powerful tracking.
- Talk with your website and social media visitors in real time.
- Manage your leads and conversion process.
- Integrate Brevo with your website and favorite apps.
⏩ What's next?
🤔 Have a question?
If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.
If you’re looking for help with a project using Brevo, we can match you with the right certified Brevo expert partner.