White Label - Assigning IP(s) to a child account

❗️ Important

The White Label solution will no longer be available from the 15th of June 2024. We are now offering the Enterprise solution and the Expert program.

As a White Label Brevo account, you'll be able to:

  • Manage multiple accounts
  • Place your own logo and colour scheme
  • Offer a unique login portal on your domain

Now that the child account is created, we'll see in this article how to assign a dedicated IP to it. Several options are available:

From Reseller dashboard

Next to a child account's name, click on the + ASSIGN AN IP button.

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A pop up will appear. Select the IP you want to assign in the dropdown. Then click on the ASSOCIATE button. 

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From the left sidebar of the Reseller dashboard

💡 Good to know
This option is only available if you have less than 50 child accounts.

You also have the option to click on the ASSIGN AN IP button from the left sidebar.

A pop up will appear where you can:

  • select an IP
  • select a child account

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From Reseller IP Management tab

Click on the IP Management tab.

Next to the IP, click on MANAGE > Assign a user.

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A pop up will appear. Select the user you want to assign in the dropdown. Then click on the ASSOCIATE button.  

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Assigning multiple IPs to a child account

You can assign more than one IP address to the same child account. This means the campaigns routed by this child account will be randomly spread among the IP addresses in the pool.

💡 Good to know
Depending on your customers, the sensitivity of their email content and the quality of their contact databases, we recommend using a dedicated IP address for each child account. 

⏩ What's next?

🤔 Have a question?

If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.

If you’re looking for help with a project using Brevo, we can match you with the right certified Brevo expert partner.

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