Reopening a closed deal is useful if you've closed it by mistake or if the lead changes their mind later on.
❗️ Important
You cannot retrieve or reopen a deleted deal. That's why we recommend you always close your deal as lost instead of deleting them.Reopen a closed deal
To reopen a closed deal:
- Go to Deals.
- (Optional) Filter your closed deals:
- Click More filters.
- In the Deal stage drop-down list, select Won or Lost.
- In the Won or Lost columns, click the closed deal you want to reopen.
- On the deal's page, click Reopen deal.
Once reopened, the deal will move back to the stage it was last in before it was marked closed as won or lost.
⏩ What's next?
🤔 Have a question?
If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.