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Reopen a closed deal

Reopening a closed deal is useful if you've closed it by mistake or if the lead changes their mind later on.

❗️ Important
You cannot retrieve or reopen a deleted deal. That's why we recommend you always close your deal as lost instead of deleting them.

Reopen a closed deal

To reopen a closed deal:

  1. Go to Deals.
  2. (Optional) Filter your closed deals:
    1. Click More filters.
    2. In the Deal stage drop-down list, select Won or Lost.
  3. In the Won or Lost columns, click the closed deal you want to reopen.
  4. On the deal's page, click Reopen deal.

Once reopened, the deal will move back to the stage it was last in before it was marked closed as won or lost.

⏩ What's next?

🤔 Have a question?

If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.

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