Reopening a closed deal is useful if you've closed it by mistake or if the lead changes their mind later on.
❗️ Important
You cannot retrieve or reopen a deleted deal. That's why we recommend you always close your deal as lost instead of deleting them.Reopen a closed deal
To reopen a closed deal:
- Go to Deals.
- Optional: Filter your closed deals:
- Switch to the
List view.
- Click Filter.
- Click Add filters.
- Select Attributes > Deal stage > Is equal to > Won and/or Lost.
- Switch to the
- Click the closed deal you want to reopen.
- On the deal's page, click Re-open.
Once reopened, the deal will move back to the stage it was last in before it was marked closed as won or lost.
⏭️ What's next?
🤔 Have a question?
If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.
If you’re looking for help with a project using Brevo, we can match you with the right certified Brevo expert partner.