❗️ Important
From the 1st January 2025, if you have more than 10 million events, any events older than 24 months will be deleted by default. If you wish to keep events older than 24 months, you can download reports every month. Enterprise clients can also activate our paying option for extended data retention (more information coming soon in the dedicated article About the new data retention policy).Transactional logs correspond to the actions performed on the transactional emails, such as when an email was sent, opened, or when a contact clicked on an unsubscribe link.
💡 Good to know
Your transactional logs contain information about all your transactional emails, whether they were sent through an automation or not. If you want to filter your logs to only view the emails that were sent through an automation, you can either use a specific sender for these emails or add a tag to the email templates you use in your automations.You can easily filter your transactional logs over a period of time, by sender, by tag, and by event (sent, opened, unsubscribed).
You can click on a log to view more information or perform actions:
- View the transactional email details,
- Preview the transactional email,
- View the transactional email history,
- View the links that were clicked in the transactional email,
- Resend the transactional email,
- Manually delete the transactional logs.
❗️ Important
By default, Brevo stores all transactional logs and previews with no time limit. However, you can choose to manage the retention period of your transactional logs and email previews by specifying for how long you want to store them.⏭️ What's next?
🤔 Have a question?
If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.
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