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Transactional email logs and previews

Transactional logs correspond to the actions performed on the transactional emails, such as when an email was sent, opened, or when a contact clicked on an unsubscribe link.

💡 Good to know
Your transactional logs contain information about all your transactional emails, whether they were sent through an Automation workflow or not. If you want to filter your logs to only view the emails that were sent through a workflow, you can either use a specific sender for these emails or add a tag to the email templates you use in your workflows.

You can easily filter your transactional logs over a period of time, by sender, by tag, and by event (sent, opened, unsubscribed).

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You can click on a log to view more information or perform actions:

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  • View the transactional email details,
  • Preview the transactional email,
  • View the transactional email history,
  • View the links that were clicked in the transactional email,
  • Resend the transactional email,
  • Manually delete the transactional logs.
❗️ Important
By default, Brevo stores all transactional logs and previews with no time limit. However, you can choose to manage the retention period of your transactional logs and email previews by specifying for how long you want to store them.

🤔 Have a question?

If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.