Transactional SMS messages deliver time-sensitive information like order confirmations, OTPs, and reminders. Triggered by user actions, they must arrive instantly and reliably, unlike promotional messages. Brevo allows you to send these messages in different ways, ensuring secure delivery regardless of your technical expertise.

Before you start

• Understand and follow the SMS marketing regulations in your recipient country.
• Follow our best practices to ensure the best SMS deliverability.
• If you joined Brevo after March 13, 2026, register a Sender ID for each country in which you send SMS messages.

How to send transactional SMS?

Transactional SMS can be created and sent directly through:

• an Automation workflow;
• some of our Brevo plugins;
• the Brevo API.

To learn more, check our dedicated articles in the above links.

🤔 Have a question?

If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.

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