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Create a single contact in Brevo

Sometimes, you may need to create a single contact in Brevo. This can happen, for instance, if you meet someone during an in-person event who explicitly requests to be added to your database. 

Good to know

  • If you are trying to import multiple contacts to Brevo, check our dedicated article Import your contacts to Brevo.
  • Based on the fields you fill in, the contact will be automatically subscribed to the following communication channels:
    • EMAIL: The contact will be subscribed to your email campaigns.
    • SMS: The contact will be subscribed to your SMS campaigns.
    • WHATSAPP: The contact will be subscribed to your WhatsApp campaigns.
      To learn how to unsubscribe them from a specific channel, check our dedicated article Manage the subscription status of your contacts.

Before you start

Make sure that the contact you want to create is legitimate and can be imported into your database. To learn more, check our dedicated article How to ensure that my contacts list is legitimate and can receive my marketing communications?.

Create a new contact

  1. Go to Contacts.
  2. Click Create a contact.
  3. Fill in the fields with the information you have about the contact. The form fields correspond to the default and custom contact attributes in your Brevo account.
    contacts_form_fields_en.jpg
    💡 Good to know
    At least one of the following fields is required to create a contact: EMAIL, SMS, WHATSAPP, or LANDLINE_NUMBER.
  4. To add the contact to a specific list, select that list from the LISTS dropdown. You can also create a new list by clicking + Add a new list.
  5. Click Create.

Your new contact has been created and added to the list you selected from the LISTS field. You can now view the contact by clicking View the contact details in the confirmation banner.

💡 Good to know
If you attempt to add a contact that is already in your contact list, a message containing a link to the existing contact will appear. If needed, you can click the link to be redirected to their details page and update their information.

🤔 Have a question?

If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.

If you’re looking for help with a project using Brevo, we can match you with the right certified Brevo expert partner.

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