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Can I change my business details?

Yes, you can edit your business details but only if your business information is no longer up to date. For example, if your business location or website address has changed. Brevo does not offer the possibility to edit your business details from the Brevo platform, you must edit your business details in WhatsApp Business Manager.

💡 Good to know
In this article, we are explaining how to edit your business details. If you wish to disconnect your current WhatsApp business account from Brevo to signup with another account, you must contact our support team.

Edit your business details

❗️ Important
After editing your business details, you must complete the business verification process again. You may be asked to provide documents to confirm your updated business details such as proof of your business's legal name, physical address, or phone number.
  1. Go to your WhatsApp Business Manager account > Security Center
  2. Click View details
  3. Click Edit
  4. Change any information you want and complete the business verification process. Provide the necessary documents to verify your updated business information and prove your association with the business by receiving a verification code at your email address, phone number, or domain verification.  

Once your updated business details have been verified, they will be visible in the Security Center

🤔 Have a question?

If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.

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