Can I edit my display name, picture, and description on WhatsApp?

Your WhatsApp profile is your company's virtual shop window as it is the first thing your recipients see when you send them a WhatsApp campaign. 

Your WhatsApp profile is accessible from the WhatsApp application and can be seen by your recipients. It allows them to recognize your brand by providing information about your company, such as its name, address, and contact details.

Here's what a professional profile looks like on the WhatsApp application and what information you can display ➡️

wa_profile-wa_EN-US.jpg

Before you start

🏢 Edit your WhatsApp display name, picture, and details

  1. Access your WhatsApp Business Manager account
  2. Click the WhatsApp phone number for which you want to add or edit information. 
    wa_access-phone-number-details_EN-US.png
  3. Access the Profile tab. 
  4. From there you can: 
    wa_edit-details_EN-US.png
    1. Edit your WhatsApp profile picture
    2. Edit your display name.
      Remember that you have to follow WhatsApp Business Display Name guidelines.
    3. Select another activity category for your business. 
    4. Request an Official WhatsApp business account.
      To learn more, check our dedicated article How to become an official WhatsApp Business account with a green tick badge?
    5. Edit your business description and contact information
  5. Click Save at the top-right.
  6. Access WhatsApp on a phone or computer and open your WhatsApp profile to check your updated information. Changes may take a few minutes to display on WhatsApp. 

Congratulations! 🎉 You have edited your WhatsApp profile information.

⏭️ What's next? 

🤔 Have a question?

If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.

If you’re looking for help with a project using Brevo, we can match you with the right certified Brevo expert partner.

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