Your WhatsApp profile is your company's virtual shop window as it is the first thing your recipients see when you send them a WhatsApp campaign. 

Your WhatsApp profile is accessible from the WhatsApp application and can be seen by your recipients. It allows them to recognize your brand by providing information about your company, such as its name, address, and contact details. Here's what a professional profile looks like on the WhatsApp application and what information you can display ➡️

Before you start

• Log into your WhatsApp Business account.
• To edit your WhatsApp display name, you need a verified WhatsApp Business Account.
• In this article, we explain how to edit the display name, picture, and description of the WhatsApp phone number from which you send your WhatsApp campaign and that displays to your recipients on WhatsApp during the sending.
  If you need to update your account information due to a legal change to your company name or postal address for example, you need to access your WhatsApp Business Account security center, edit your details, and submit it to the verification process again. 

🏢 Edit your WhatsApp display name, picture, and details

1. Access your WhatsApp Business Manager account. 
2. Click the WhatsApp phone number for which you want to add or edit information. 
   
3. Access the Profile tab. 
4. From there you can: 
   
   
   1. Edit your WhatsApp profile picture. 
   2. Edit your display name.
      Remember that you have to follow WhatsApp Business Display Name guidelines.
   3. Select another activity category for your business. 
   4. Request an Official WhatsApp business account.
      To learn more, check our dedicated article How to become an official WhatsApp Business account with a green tick badge?
   5. Edit your business description and contact information. 
5. Click Save at the top-right.
6. Access WhatsApp on a phone or computer and open your WhatsApp profile to check your updated information. Changes may take a few minutes to display on WhatsApp. 

Congratulations! 🎉 You have edited your WhatsApp profile information.

⏭️ What's next? 

• About WhatsApp campaigns account settings in Brevo
• What happens if I write a message to a phone number that doesn’t have WhatsApp?

🤔 Have a question?

If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.

If you’re looking for help with a project using Brevo, we can match you with the right certified Brevo expert partner.