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Add and manage users for your sub-organizations from your Enterprise account

💡 Good to know
The Enterprise solution is only available on a BrevoPlus plan. For more information, check our BrevoPlus website or get in touch with our Sales team.

Brevo allows you to add users in several sub-organizations at the same time directly from your Enterprise account. 

Add a user to multiple sub-organizations

  1. Go to the Users tab.
  2. Click Add a user.
    corporate_add-use-sub-organization_EN-US.png
    💡 Good to know
    You can also click the name of a sub-organization in the Sub-organizations associated column to access the permissions of the sub-organization.
  3. Enter the email address of the user you want to add and click Add a user.
  4. Select Sub-organization user.
  5. Select the permissions that you want to give to the user. To learn more about the permissions available, check our dedicated article about user permissions and permission levels in Brevo.
    corporate_choose-user-permission_EN-US.png
  6. Click Confirm permissions.
  7. Select the sub-organizations you want to associate with the user.
  8. Click Continue.
  9. Review the settings and click Send invitation.

A separate invitation will be sent for each sub-organization you associated with the user. Once your invitations are sent, they will be pending until accepted by the user. While they're still pending, you can Cancel the invitation or Invite again.

enterprise_pending-invite_EN-US.png

Edit the permissions of a user

Once a user has accepted an invitation, you can edit their permissions or revoke their access to the sub-organizations.

  1. Go to the Users tab.
  2. In the Sub-organizations users tab, click the pen and sheet icon next to a user.
    corporate_edit-permissions-user-suborganization_EN-US.png
  3. For the Active users (when they have accepted the invitation), you can either:
    • Revoke access: Toggle off the sub-organization you want to revoke for this user.
    • Edit: Select the permissions that you want to give to the user. To learn more about the permissions available, check our dedicated article about user permissions and permission levels in Brevo.

🤔 Have a question?

If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.

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