From your Admin account, you can easily create sub-accounts and allocate monthly credits for emails, users, inboxes, and landing pages to each of them.

Create a sub-account from your Admin account

To create a sub-account from an Admin account:

1. Log into your Admin account.
2. From the dashboard, click Add an account.
   
3. Fill in the sub-account information:
   
   
   1. Account name: enter the name of the sub-account.
   2. Email: enter the email address of the main user of the sub-account.
   3. Select a sub-account group. To learn more, check the next section.
   4. Language: select the language of the sub-account.
   5. Timezone: select the timezone of the sub-account.
4. Once you're done, click Add.

The sub-account has been created.

Create a sub-account group

You can gather sub-accounts in groups to organize them. You assign sub-account groups to admin users so they can only manage the sub-accounts in these groups.

1. Click your profile name at the top-right side of the screen and select Groups.
2. Click + Create a group.
3. Give a name to the group.
4. Select the sub-accounts you want to add to the group in the dropdown list.
   
5. Click Add.

You can then:

• Click the pen and sheet icon next to the group name to edit the sub-accounts group.
• Click the cross next to the group name to delete the sub-accounts group. The sub-accounts within the group will not be deleted.
• Assign an admin user to the sub-account group.

Allocate monthly credits to the sub-account

Once you've created a sub-account, you can allocate a monthly number of credits for emails, users, inboxes, and landing pages.

To allocate monthly credits to a sub-account:

1. Under the name of the sub-account to which you want to allocate credits, click Update plan.
   
2. For each feature, enter the number of credits that you want to allocate to the sub-account or use the slider.
   
   
   💡 Good to know

   Under the slider, ### Used represents the number of credits allocated to your sub-accounts and ### Remaining represents the number of credits that can still be allocated to your sub-accounts. The total number of credits available is based on your Enterprise plan.
3. Once you're done, click Apply.

The credits have been allocated to the sub-account and will be automatically renewed each month.

Here's an explanation of what the different numbers displayed under a sub-account mean:

The number of email credits remaining from the ones allocated to the sub-account. The number of credits already used by the sub-account / The number of credits allocated to the sub-account.

🤔 Have a question?

If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.

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