By default, you have a single pipeline with 7 deal stages: New > Qualifying > Demo scheduled > Pending commitment > In negotiation > Won / Lost.

But if you are selling multiple products or services or if you have multiple sales processes, you might need more than one pipeline. To solve this, you can create multiple pipelines with custom deal stages and easily switch from one to another!

Good to know

• Won and Lost are default stages in every pipeline, they cannot be edited or deleted.
• The number of stages is capped at 20. But, at least a minimum of 3 stages is mandatory (including Won and Lost).
• Each pipeline and each stage in a pipeline must have a unique name.

Create a new pipeline

To create a new pipeline:

1. Go to Deals > Settings > Pipelines settings.
2. Go to the Pipelines tab.
3. Click Create a pipeline.
4. Enter the information of your new pipeline:
   

   Pipeline name: enter a name for your pipeline.  Set as default pipeline: check this option if you want to make this pipeline your default one. Stages: enter the deal stages you want to include in the pipeline and their win probability if you've activated the option. Three stages are mandatory, including Won and Lost which are default stages of a deal.

5. Once you're done, click Create.

Switch from one pipeline to another

To switch from one pipeline to another:

1. Go to Deals.
2. Click Change next to your pipeline's name.
3. Select the pipeline you want to switch to.
   

Edit a pipeline

To edit the name or deal stages of a pipeline:

1. Go to Deals > Settings > Pipelines settings.
2. Go to the Pipelines tab.
3. Click the pen icon next to the pipeline you want to edit. The editing process is the same as when you create a pipeline.
   
4. Click Save.

Delete a pipeline

To delete a pipeline:

1. Go to Deals > Settings > Pipelines settings.
2. Go to the Pipelines tab.
3. Click the pen icon next to the pipeline you want to delete.
   
   
   💡 Good to know

   You can't delete your default pipeline. To be able to delete it, mark another pipeline as your default one.
4. In the Delete pipeline section click Delete pipeline.
5. Click Yes, delete it to confirm.

Your pipeline has been deleted.

⏭️ What's next?

• What deal stages should I use in my pipeline and how to edit them?
• Create a deal
• Create a task 

🤔 Have a question?

If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.

If you’re looking for help with a project using Brevo, we can match you with the right certified Brevo expert partner.