Create or delete an API key from your Admin account

💡 Good to know
Sub-organizations management is only available on an Enterprise plan. For more information, check our website or get in touch with our Sales team.

From your Admin account, you can create a new API key or delete an existing one.

Good to know

Only users with API keys permission can access the API page on an Admin account, create a new API key, or delete an existing API key. 

Create an API key from an Admin account

To work on technical API integration, you may need to create a new API key from your Admin account:

  1. Go to the API tab.
  2. Click Generate new API key.
  3. Name your API key. Make sure it specifies with which integration the API key will be used so that you can easily recognize it.
  4. Click Generate.
  5. Copy your API key and store it in a safe environment.
    ❗️ Important
    Your API key is only visible during this step. Once your API key is created, you won't be able to copy it anymore, and you'll need to create a new one if you lose it.
  6. Click OK.

You have now successfully created a new API key from your Admin account.

Delete an API key from an Admin account

❗️ Important
Deleting an API key is irreversible. Before deleting an API key, make sure you no longer use the integration that requires it or that you've replaced it with a new API key. If you delete an API key that is still being used, you'll experience integration failures.

If your Admin account has been compromised or if you no longer use an integration that requires a particular API key, you can delete that API key:

  1. Go to the API tab.
  2. Select the API key that you want to delete.
  3. Click Delete API key.
  4. Check the Yes, I want to delete the key checkbox.
  5. Click Delete to confirm.

You have now successfully deleted your API key from your Admin account.

🤔 Have a question?

If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.

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