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    My account

    General

    • FAQs - Sendinblue becomes Brevo
    • How to reactivate my marketing platform after a suspension?
    • How do I contact the support team?
    • How can I close my account?
    • Can my Free Plan account be deleted due to inactivity?
    • Get started with emails campaigns
    See all 12 articles

    Payment & Billing

    • Where can I find my invoices and billing history?
    • How can I change my billing and bank details?
    • Available payment methods in Brevo
    • Do you have a refund policy?
    • Where can I add my VAT number and is VAT charged?
    • Do the displayed prices include or exclude taxes?

    Pricing Plans

    • About Brevo pricing plans
    • Upgrade your plan
    • Add or remove emails to your plan
    • Add options to your plans (Brevo logo, additional emails, Landing pages, users, Web push)
    • About add-ons or Pay as you go (WhatsApp, SMS and email credits, and Dedicated IP)
    • How do monthly and yearly plans work?
    See all 11 articles

    Security

    • Secure your account with Two-Factor Authentication (2FA)
    • My account has been compromised, what should I do?
    • What is the anti-spam policy of Brevo?
    • What is your use of data policy?
    • Is my payment information secure in Brevo?
    • Authorize IP addresses for API calls to improve security
    See all 7 articles

    Manage User Access

    • Add and manage users on your Brevo account
    • User permissions and permission levels in Brevo
    • Enable SAML SSO for your users
    • Why I can no longer access features from a shared account?
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    • Brevo vs. Mailjet
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