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Update your billing information to comply with the French e-invoicing reform

This article applies to customers affected by the French e-invoicing reform: those invoiced by Sendinblue SAS, based in France, and VAT-registered. If you are not sure which Brevo entity issues your invoices, check our dedicated FAQ in the article View and download your invoices.

From September 1, 2026, e-invoicing becomes mandatory in France. Sendinblue SAS must transmit your invoices via a government-approved platform. To ensure this works correctly, you need to update your billing information in your Brevo account settings. 

Why do I need to update my billing information?

From September 1, 2026, invoices between French businesses that are VAT-registered must be transmitted in a standardized electronic format via an approved platform.

To route your invoices correctly to your reception platform, Sendinblue SAS needs your SIREN number, your SIRET number (if applicable), and your electronic invoicing address. Without this information, you will be treated as a B2C customer: your invoices will remain available in PDF format in your Brevo account, but your company will not be able to recover VAT.

💡 Good to know
Even if you have not yet chosen a reception platform, you can already fill in your SIREN number in your Brevo account. For everything related to choosing an approved platform, contact your accounting department or accountant. You can also visit the official impots.gouv.fr website.

Update your billing information

To fill in your billing information in your Brevo account settings:

  1. Go to your Billing information page:
  2. In the E-invoicing compliance section, fill in the following fields:
    e-invoicing_compliance_en-us.png
    • SIREN: 9-digit identifier assigned to your company by INSEE. It is required to identify your company in the e-invoicing system, in addition to your VAT number. If the field is already pre-filled, make sure the information is correct.
    • SIRET: 14-digit identifier assigned to each establishment of your company. Mandatory for public entities, optional for private companies.
    • Electronic invoicing address: address defined with your approved reception platform. It must start with your SIREN number and can be supplemented with a string of characters of your choice to facilitate internal routing (for example, 123456789 or 123456789_Suppliers).
  3. Click Confirm billing information.
💡 Good to know
Don't know your electronic invoicing address yet? Contact your accounting department or accountant. You can also check the public e-invoicing directory at facturation.chorus-pro.gouv.fr.

Where can I find my Brevo invoices after September 1, 2026?

From September 1, 2026, the legally binding version of your invoice will be the XML file transmitted by Sendinblue SAS via the approved platforms. Your approved reception platform is required to translate it into a readable file, which you can access directly on your platform's portal or in your IT system depending on your organization.

Your invoices will remain available in PDF format in your Brevo account as duplicates only.

FAQs

Expand the following questions to learn more about e-invoicing and the actions to take:

What happens if I don't update my billing information before September 1, 2026?

If your SIREN number and electronic invoicing address are not filled in before September 1, 2026, Sendinblue SAS will treat you as a B2C customer. Your invoices will remain available in PDF format in your Brevo account, but your company will not be able to recover VAT.

You can update your information at any time in your account settings. Changes will apply to your next invoice.

❗️ Important
The French Finance Act for 2026 also provides for progressive sanctions for companies that do not comply with the reform. To learn more, visit the official impots.gouv.fr website.
My company has not yet chosen an approved platform. Can I still update my billing information?

Yes. You can already fill in your SIREN number in your Brevo account, even if you have not yet chosen an approved reception platform or if your invoicing address is not yet active in the public invoicing platform (PPF) directory.

For everything related to choosing a platform and obtaining your electronic invoicing address, contact your accounting department or accountant. You can also visit the official impots.gouv.fr website.

I want to add a purchase order number (PO#) to my invoice. How do I do this?

If you use purchase orders, you must send your purchase order number to Brevo before the invoice is issued for it to appear on the invoice. Once an invoice is issued, its information can no longer be modified.

To send your purchase order number to Brevo ahead of your next invoice, create a ticket directly from your account. 

I have filled in my electronic invoicing address but have not received my invoice in electronic format. Why?

The transmission of invoices in electronic format will begin on September 1, 2026. Invoices issued before this date remain available in PDF format in your Brevo account.

If your electronic invoicing address is correctly saved in your Brevo account, your first invoice issued after September 1, 2026 will be automatically transmitted via the approved platform.

💡 Good to know
If you are an Enterprise customer and would like to take part in the Grand Pilot phase, contact us at finance-enterprise@brevo.com.

🤔 ¿Tiene alguna duda?

Si tiene alguna pregunta, no dude en ponerse en contacto con nuestro equipo de asistencia mediante la creación de un ticket desde su cuenta. Si todavía no tiene una cuenta, puede ponerse en contacto con nosotros aquí.

Si necesitas ayuda con un proyecto usando Brevo, podemos ponerte en contacto con la agencia partner de Brevo adecuada.

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