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About regulatory information and documents required to activate numbers

To adhere to local regulations, you have to provide information and identity documentation to activate French, German, and UK numbers. We need to provide this information to the local regulator or carrier before activating your number. The verification process takes a few business days.

The information and documents required vary depending on the country of origin of the number.

🇫🇷 France

The following information and documents are required to activate a French number:

Information required Documentation required Acceptable Documentation (One of the following)
Business name Proof of identity
  • Excerpt from the commercial register (Extrait K-bis) showing name of authorized representative
Business address
Must be within France; a PO Box is not acceptable where a local address is required.		 Proof of local address
  • Excerpt from the commercial registrer showing local address
  • Utility bill
  • Tax notice
  • Rent receipt
  • Title deed
Business registration number
The “Immatriculation au RCS numéro” (ex: 000 000 000) appearing on the excerpt from the commercial register (Extrait Kbis) OR the Siren/Siret number accessible through the SIRENE directory.		 Proof of business registration number
  • Excerpt from the commercial register (Extrait K-bis)
Business website No documentation required N/A
Name of authorized representative No documentation required N/A
Authorized representative contact email No documentation required N/A

🇩🇪 Germany

The following information and documents are required to activate a German number:

Information required Documentation required Acceptable Documentation (One of the following)
Business name Proof of identity
  • Excerpt from the commercial register (Handelsregisterauszug)
  • Trade license (‘Gewerbeanmeldung’, ‘GewerbeUmmeldung’, or ‘Empfangsbescheinigung für Gewerbeanmeldung’)
  • Tax ID Number Notification Letter (‘Bestätigung Freier Beruf Finanzamt’)
Business registration number
Provide the registration number (Nummer der Firma; ex: HRB 000000) appearing on the excerpt from the commercial register (Handelsregisterauszug), if available. Otherwise, provide a VAT ID or tax number (Steuernummer).		 Proof of registration
  • Excerpt from the commercial register (Handelsregisterauszug) showing Business Registration Number
  • Tax ID Number Notification Letter (‘Bestätigung Freier Beruf Finanzamt’)
Business website
The website or social media url for the business/entity, if available.		 No documentation required N/A
Business address
Must be within Germany: a PO Box is not acceptable. It must match the address appearing on the official registration document.		 Proof of address
  • Excerpt from the commercial register (Handelsregisterauszug)
  • Trade license (‘Gewerbeanmeldung’, ‘GewerbeUmmeldung’, or ‘Empfangsbescheinigung für Gewerbeanmeldung’)*
  • Tax ID Number Notification Letter (‘Bestätigung Freier Beruf Finanzamt’)
Name of authorized representative No documentation required N/A
Contact email of authorized representative No documentation required N/A

🇬🇧 United Kingdom

The following information and documents are required to activate a UK number:

Information required Documentation required Acceptable Documentation (One of the following)
Business name No documentation required N/A
Registration authority No documentation required N/A
Business registration number No documentation required N/A
Business website No documentation required N/A
Business address
Must be a valid United Kingdom address.		 No documentation required N/A
Name of authorized representative No documentation required N/A
Contact email of authorized representative No documentation required N/A

Phone number of authorized representative

This must be a valid mobile number only where the customer can be reached. This cannot be a number which you've acquired from a CPaaS provider such as Twilio.

 No documentation required N/A
Comments (optional) No documentation required N/A
Supplemental documents (optional) No documentation required N/A

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