Conversations
Install the Conversations chat widget and connect your communication channels
- With Conversations, change the way you communicate with your customers
- Install the chat widget on your WooCommerce website(s) with the Brevo tracker
- Install the chat widget on your WordPress website(s) with the Brevo tracker
- Install the chat widget on your Shopify stores with the Brevo plugin
- Install the chat widget on your website(s) via Google Tag Manager
- Install the chat widget manually on any website
Getting started with Conversations
- Customize your chat widget appearance
- Customize your chat operator profile
- Change my Conversations notification settings
- Set up different availability settings for each agent
- Understand the difference between Online, Offline, and Invisible
- Understand the difference between Live chat and Messenger mode
Set up your Conversations features
- Set advanced customization for your chat widget
- Set up Chatbot scenarios
- Set up a Contact form bot - Part 1: Choose when to display the contact form bot
- Set up a Contact form bot - Part 2: Customize the contact form fields
- Set up a Contact form bot - Part 3: Visitors consent
- Set up a Contact form bot - Part 4: Customize bot phrases
Conversations - FAQs
- Archive and delete resolved conversations
- Hide the chat widget on specific website pages
- Disable your chat widget when needed
- How to know which website page my visitor is on?
- Can I close or delete my Conversations chat widget?
- How do visitors receive my chat messages if they are no longer on my website?