Add an image to your SMS campaigns (MMS)

This feature is currently available to users in the U.S.A. who have registered for a toll-free number via Telenyx. Only recipients in the U.S.A. will receive the complete MMS. Other recipients will only receive the text part as a regular SMS. 

Boost the impact of your SMS campaigns by adding an image that will catch your recipients' attention. 

Before you start 

  • You need to be based in the U.S.A. and register for a toll-free number to be able to send MMS campaigns.
    ❗️ Important
    Since January 31, 2024, SMS messages to countries requiring a toll-free number will be unavailable until your registration is approved. Register early to prevent disruption as the process can take up to 4-6 weeks due to third-party processes beyond our control.
  • Only Telenyx-registered toll-free numbers can use our MMS feature. If you already have a toll-free number, ensure it is registered via Telenyx. Contact our support team if you’re unsure which provider registered your toll-free number.
  • Follow our best practices to ensure the best SMS deliverability.
  • If you add an image to your SMS campaign, you will not be able to send test SMS.

🏞️ Add an image to your SMS campaign

To add an image to your SMS campaign: 

  1. Go to Campaigns > SMS.
  2. Create your SMS campaign and access the Message content step.
  3. In the SMS campaign editor, click Select an image under the Message section to choose an image from your content library to add to your SMS campaign. 
    ❗️ Important
    MMS campaigns can contain only one image in .jpeg, .png, or .gif formats, with a maximum size of 850KB.
  4. In the Options section, toggle the Manage US compliance option. To learn more on how to fill in this option, check our dedicated article Comply with the United States SMS marketing regulations with our compliance feature.
  5. Continue the configuration of your SMS campaign as you would normally do. To learn more, check our dedicated article Create an SMS campaign.

Congratulations! 🎉 You can now enhance the impact of your SMS campaigns with creative images. 

💰How much does an MMS cost? 

The pricing of one MMS is the equivalent of 2.1 SMS credit. 

⏭️ What's next? 

🤔 Have a question?

If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.

If you’re looking for help with a project using Brevo, we can match you with the right certified Brevo expert partner.

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