Brevo automatically processes the following SMS opt-out keywords:
- HELP: Brevo will respond with the following message: Msg&Data rates may apply. Reply STOP to cancel or call 844-744-2639.
STOP: Brevo will automatically unsubscribe and blocklist the contact from your database to be excluded from future sending.
🇳🇴 Opt-out keyword specific to Norway recipients
The STOP code doesn't work in Norway. You have to include the UNSUB code instead to enable your Norway recipients to unsubscribe to your SMS campaigns.
- START: Brevo will automatically subscribe the contact to receive SMS.
- INFO: Brevo will respond with the following message: To learn more, go to http://www.brevo.com. 1 msg/mo. Reply HELP for help, STOP to cancel. Msg&Data rates may apply.
⏩ What's next?
- Include an unsubscribe option in your SMS messages
- Always comply with the United States SMS marketing regulations with our compliance feature
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