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Available payment methods in Brevo

Brevo supports several payment methods to help you manage your billing easily. Choose the option that works best for your needs and location.

Credit or debit card

Credit and debit card payments are processed through Adyen and Stripe. Brevo does not store your banking information. Your card details are securely encrypted by Adyen and Stripe, so future payments are fast and fully protected.

❗️ Important
Prepaid debit cards are not accepted.

PayPal

You can pay with PayPal using the email address associated with your PayPal account.

If you activate the 1-click payment method, you can renew, modify, or cancel your plan without entering your PayPal information again.

💡 Good to know
PayPal is currently not available as a payment method for new Admin accounts. To learn more, check our dedicated article FAQs - Billing and payment for new Admin accounts.

Direct debit

💡 Good to know
Direct debit is not available for your first payment.

You can pay with SEPA or ACH direct debit:

SEPA direct debit ACH direct debit

SEPA direct debit is available if:

  • You are based in Europe
  • Your billing country is set to a European country
  • Your account currency is set to EUR or another supported European currency

Bank transfer via Chorus Pro

Bank transfer via Chorus Pro is available only for French public institutions and associations that:

  • Cannot pay by credit or debit card
  • Have a valid SIRET number
  • Can provide a service code and commitment number

Purchase requirements

  • Processing fee: A €100 processing fee (excluding taxes) applies to every purchase.
  • For subscription plans: Only annual plans are available, with a minimum of 20,000 emails per month.
  • For email, SMS, and WhatsApp prepaid credits: A minimum purchase amount of €100 (excluding taxes) is required per credit type.
💡 Good to know
Every new purchase of prepaid credits and every plan modification requires a new quote, and processing fees apply each time.

How to request payment via Chorus Pro

  1. Log in to the Brevo account for which you want to request payment via Chorus Pro.
  2. Contact our support team by creating a ticket from your account.
  3. Request a quote for bank transfer payment and provide:
    • The plan or credits you want to purchase
    • Your SIRET number
    • Your service code
    • Your commitment number
  4. Review the quote provided by our support team.
  5. Complete the payment through the Chorus Pro platform.

Default payment method

You can have more than one payment method in your account, and one of them will be marked as your default payment method for future renewals. The default payment method will be automatically selected during the purchase of a plan, dedicated IP, or prepaid credits.

💡 Good to know
If you have multiple payment methods but no valid default payment method, your subscription and service will be interrupted due to a payment failure.

⏭️ What's next?

🤔 Have a question?

If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.

If you’re looking for help with a project using Brevo, we can match you with the right certified Brevo Agency partner.

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