❗️ Important
Once an invoice is issued, its information cannot be modified, including the billing address, tax rate, and other details. However, you can add a purchase order number to pending or unpaid invoices.The process for viewing your billing history and downloading your invoices varies depending on the type of account you have. Select the tab that matches your account type to view the appropriate instructions:
💡 Good to know
Only the account owner or users with the permission to Manage plan, billing, and payment information can access the My plan page, view the billing history, and download the invoices.- Click the account name and select My plan.
- Go to the Billing history tab.
- Click the three-dot icon and select Download next to the invoice you want to download.
- Go to My plan > Billing history.
- Click the three-dot icon and select Download next to the invoice you want to download.
💡 Good to know
If your sub-accounts are invoiced at the sub-account level, sub-account users can view the billing history and download the invoices directly from their sub-accounts. The process is the same as with a Brevo account.- Click your account name and select My plan > Invoices.
- Click the three-dot icon and select Download next to the invoice you want to download.
The invoice will be automatically downloaded on your device.
⏭️ What's next?
- Add a purchase order (PO) number to pending or unpaid invoices
- Receive your invoices by email
- Change your billing and bank details
- Where can I add my VAT number and is VAT charged?
🤔 Have a question?
If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.
If you’re looking for help with a project using Brevo, we can match you with the right certified Brevo expert partner.