In this article, we will explain why you may need to retrieve your email headers and how to do it.
Why do I need email headers?
Our customer support team may need the email header to answer your questions (for example, if you encounter deliverability issues).
An email header contains vital information about the recipient, the origin of the email, and other technical details. Email headers are located in the email source code (comprising the email header and HTML code) or in a separate location, depending on which tool you use.
Here is an example of a header from Gmail:
How do I find email headers?
Every email service is different. To find your email headers, we suggest you consult the following help pages:
If you can't find your email client in this list, try looking for it directly on the Email Headers website (Read Email Headers tab).
⏩ What's next?
🤔 Have a question?
If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.
If you’re looking for help with a project using Brevo, we can match you with the right certified Brevo expert partner.