The process for updating the email address used to receive invoices by email varies depending on the type of account you have. Select the tab that matches your account type to view the appropriate instructions:
💡 Good to know
Only the account owner or users with the permission to Manage plan, billing, and payment information can access the My plan page and update the email address used to receive invoices.- Click the account name and select My plan.
- Go to the Billing information tab.
- Under the Billing notifications section, enter your email address in the Invoice recipient email field.
- Activate the Do you want to receive your invoices by email when you renew your plan? option.
- Click Confirm billing information.
💡 Good to know
The email address for receiving invoices by email can only be updated at the Admin account level.- Go to My plan > Billing information.
- Enter the email address used to receive invoices in the Invoice recipient email field.
- Click Confirm billing information.
💡 Good to know
The email address for receiving invoices by email can only be updated at the Admin account level.- Go to My plan > Billing information.
- Enter the email address used to receive invoices in the Invoice recipient email field.
- Click Confirm billing information.
⏭️ What's next?
- View your billing history and download your invoices
- Add a purchase order (PO) number to pending or unpaid invoices
- Change your billing and bank details
- Where can I add my VAT number and is VAT charged?
🤔 Have a question?
If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.
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