Welcome to your new Brevo navigation!

As Brevo expands its capabilities as a true all-in-one CRM, we’ve updated our platform’s navigation to reflect that growth. This update isn’t just a redesign — it’s a major step forward in delivering a simpler, smarter, and more scalable experience for you.

👀 What’s new

Our new navigation is redesigned to support your real workflows and built to grow with you.

🧠 Smarter organization   🚀 Scalable by design   🧭 Guided by your journey

Features are now grouped more intuitively, so you can navigate with less friction and find what you need faster.

 

The new structure is built to grow, making it easy to add new tools without overwhelming your workspace.

 

We designed this navigation based on what you do, who you are, and when you need it — not just where things used to be.

🔍 Key changes

📇 CRM: At the heart of your workspace

  Then Now

We’ve added a dedicated CRM section to give you direct access to your customer data:

  •  Contacts
    • Lists
    • Segments
  • Companies
  • 🆕 Deals (formerly in Deals)
    • 🆕 Reports
  • 🆕 Tasks (formerly in Deals)

Everything you need to manage relationships, in one place.

On the other hand, Landing pages and Forms were moved to the Marketing section.

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📣 Marketing: A full workspace

  Then Now

The new Marketing section brings together your key engagement tools:

  • Campaigns (Email, SMS, WhatsApp, Push)
  • Statistics
  • Templates
  • 🆕 Landing pages (formerly in Contacts)
  • 🆕 Forms (formerly in Contacts)

Now, everything you need to manage acquisition and engagement is in one place.

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💬 Conversations: All channels together

 

Then

Now

The Conversations section centralizes how you handle communication across channels:

  • Inbox (Email, Chat, Socials)
  • 🆕 Phone (formerly on the main level called Calls)
  • 🆕 Meetings (formerly on the main level)

This gives you a clear, unified view of every interaction.

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🛒 Commerce: Your business hub

The brand-new Commerce section includes:

  • E-commerce dashboards
  • 🆕 Payments
  • 🆕 Loyalty

This is your new control center for online and offline sales activities.

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⚙️ Settings: Simpler and centralized

  • All your account and feature settings are now organized in one central location.
  • Separating settings creates a more intentional, task-driven workspace experience.
  • Need quick access? You’ll still find shortcuts in the top bar and within relevant features.

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💡 Good to know
Existing URLs have not changed. Your bookmarks and shared links still work.

🤔 Have a question?

If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.

If you’re looking for help with a project using Brevo, we can match you with the right certified Brevo Agency partner.

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