As Brevo expands its capabilities as a true all-in-one CRM, we’ve updated our platform’s navigation to reflect that growth. This update isn’t just a redesign — it’s a major step forward in delivering a simpler, smarter, and more scalable experience for you.
👀 What’s new
Our new navigation is redesigned to support your real workflows and built to grow with you.
| 🧠 Smarter organization | 🚀 Scalable by design | 🧭 Guided by your journey | ||
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Features are now grouped more intuitively, so you can navigate with less friction and find what you need faster. |
The new structure is built to grow, making it easy to add new tools without overwhelming your workspace. |
We designed this navigation based on what you do, who you are, and when you need it — not just where things used to be. |
🔍 Key changes
📇 CRM: At the heart of your workspace
| Then | Now | |
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We’ve added a dedicated CRM section to give you direct access to your customer data:
Everything you need to manage relationships, in one place. On the other hand, Landing pages and Forms were moved to the Marketing section. |
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📣 Marketing: A full workspace
| Then | Now | |
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The new Marketing section brings together your key engagement tools:
Now, everything you need to manage acquisition and engagement is in one place. |
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💬 Conversations: All channels together
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Then |
Now |
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The Conversations section centralizes how you handle communication across channels:
This gives you a clear, unified view of every interaction. |
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🛒 Commerce: Your business hub
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The brand-new Commerce section includes:
This is your new control center for online and offline sales activities. |
⚙️ Settings: Simpler and centralized
- All your account and feature settings are now organized in one central location.
- Separating settings creates a more intentional, task-driven workspace experience.
- Need quick access? You’ll still find shortcuts in the top bar and within relevant features.
🤔 Have a question?
If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.
If you’re looking for help with a project using Brevo, we can match you with the right certified Brevo Agency partner.