Requeue, duplicate, and archive email campaigns

🔁 Requeue

💡 Good to know
To learn how to resend a campaign to recipients because their email returned a soft bounce, check our dedicated section in the Resend an email campaign article.

The Requeue option allows you to resend the campaign to recipients who did not receive your campaign the first time after:

  • They were added to the list or segment of recipients after the initial sending, 
    ➡️  For example
    You sent your campaign for the first time to your Yoga beginners contact list that contained 100 recipients. One month later, the Yoga beginners list contains 112 contacts because 12 contacts were recently added after subscribing to your marketing communications. If you requeue your campaign, those 12 new recipients will receive it but others will not. 
  • Your campaign has been suspended or paused because of unsufficient credits. 
    ➡️  For example
    You are on the Free Plan and programmed your campaign to be sent to 1,000 contacts, but with the daily quota, you are only able to send it to 300. Thanks to the Requeue feature, you can resume sending the campaign to the rest of your recipients list.

To requeue a campaign:

  1. Go to Campaigns > Email.
  2. Choose Suspended from the dropdown list.
  3. Click on Requeue below the campaign name you want to queue. 
  4. In the pop-up window, click Confirm to requeue your campaign.

Requeue will send the campaign to the rest of the contacts in the designated list who have not previously received the campaign.

This step must be done manually each time you want to send the campaign to the rest of your list. If you are using the Free Plan, you may requeue a campaign once every 24 hours, once your next 300 emails are available to send.

❗️ Important
Never Duplicate a campaign instead of requeuing it. If a campaign is duplicated rather than Requeued, it will be considered as a new campaign and sent to contacts who have already received it.

👯‍♂️ Duplicate

Thanks to the Duplicate feature, you can copy and paste a campaign. This way, you can reuse existing content and have a consistent design in your campaigns. Besides, it saves you time from creating a new campaign all over again.

💡 Good to know
You can create email templates in Brevo to reuse each time you want to create a newsletter. Your email templates will be found in the tab My Templates at the Design step of your newsletter.

To duplicate a campaign:

  1. Go to Campaigns > Email.
  2. Search for the campaign you would like to duplicate in the list and click More ▼.
  3. Select Duplicate in the drop-down list.
  4. In the pop-up window, click Confirm to duplicate your campaign. 

You can now edit the elements you wish in your new campaign.

🗄️ Archive

💡 Good to know
Only Suspended and Sent email campaigns can be archived. 

The Archive feature allows you to store old campaigns that you don't need right away but that you want to keep.

❗️ Important
We highly recommend archiving your unused campaigns on a regular basis to avoid reaching the limit of created email campaigns. If you've reached the limit, bulk-archive unused campaigns to save space. 

To archive campaigns: 

  1. Go to Campaigns > Email.
  2. Select the campaign(s) you want to archive:
    1. To select all of the campaigns on your current page, select the checkbox at the top left of the table.
    2. To select multiple individual campaigns, select the checkboxes next to the campaigns name.
  3. Click Archive
  4. In the pop-up window, click Confirm to archive your campaign.

Bulk-archive unused email campaigns 

If you’ve reached the limit of created email campaigns, you can bulk archive your unused campaigns by clicking Archive all campaigns exceeding the limit at the top of your Campaigns > Email page ⬇️.
All your sent and suspended campaigns exceeding the limit +1 will be archived, starting from the ones with the oldest modification date. For example, if you have 10,100 campaigns created, 101 campaigns will be archived. 

⏩ What's next?

🤔 Have a question?

If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.

If you’re looking for help with a project using Brevo, we can match you with the right certified Brevo expert partner.

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