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Send to new contacts, resume, duplicate, and archive email campaigns

🆕 Send to new contacts: resend a previous email campaign

💡 Good to know
The Requeue option is now called Send to new contacts for Sent campaigns.  

Send to new contacts is available for your Sent campaigns. It allows you to resend your email campaign to contacts that were added to the list or segment of recipients after the initial sending.

For example, you sent your campaign for the first time to your Yoga Beginners contact list, which contained 100 recipients. One month later, the same list contains 112 contacts because 12 contacts were recently added after subscribing to your marketing communications. By using the Send to new contacts option, those 12 new recipients will receive it, but others will not.

❗️ Important
Never duplicate a campaign instead of using the Send to new contacts option. If a campaign is duplicated rather than sent to new contacts, it will be considered a new campaign and sent to contacts who have already received it.

To send your email campaigns to new contacts: 

  1. Go to Campaigns > Email.
  2. Choose Sent from the dropdown list.
  3. Click More action meatball-menu-black_EN-US.png > Send to new contacts next to the name of the campaign you want to resend. 
    requeue-campaign_EN-US.png
  4. In the pop-up window, click Confirm to send your campaign.

The campaign will be sent to the rest of the contacts in the designated list who have not previously received the campaign.

🔁 Resume campaign: resend a suspended email campaign

💡 Good to know
The Requeue option is now called Resume campaign for Suspended campaigns.  

The Resume campaign option is available only for your Suspended campaigns. It allows you to resend the campaign your email campaign after it has been suspended or paused because of insufficient credits. 

For example, you are on the Free Plan and programmed your campaign to be sent to 1,000 contacts, but with the daily quota, you can only send it to 300. By using the Resume campaign option, you can resume sending your email campaign to the rest of your recipient list.

❗️ Important
This step must be done manually each time you want to send the campaign to the rest of your list. If you are using the Free Plan, you may resend a campaign to new contacts once every 24 hours, once your next 300 emails are available to send.

To send your email campaigns to new contacts: 

  1. Go to Campaigns > Email.
  2. Choose Suspended from the dropdown list.
  3. Click the reload reload-icon.png icon or More action meatball-menu-black_EN-US.png > Resume campaign next to the name of the campaign you want to resend. 
    campaigns_resume-campaign_EN-US.jpeg
  4. In the pop-up window, click Confirm to send your campaign.

The campaign will be sent to the rest of the contacts in the designated list who have not previously received the campaign.

👯‍♂️ Duplicate

Thanks to the Duplicate feature, you can copy and paste elements from your email campaign. This way, you can reuse existing content and have a consistent design in your campaigns. Besides, it saves you time from creating a new campaign all over again.

💡 Good to know
You can create email templates in Brevo to reuse each time you want to create a newsletter. Your email templates will be found in the tab My Templates at the Design step of your newsletter.

To duplicate a campaign:

  1. Go to Campaigns > Email.
  2. Click More action meatball-menu-black_EN-US.png > Duplicate next to the name of the campaign you want to send to new contacts.campaigns_duplicate_EN-US.jpeg
  3. In the pop-up window, choose which element(s) from your email campaign you want to duplicate. By default, all elements are duplicated but you can uncheck the elements you do not want to duplicate: 
    • Sender
    • Recipients
    • Subject
    • Split rules
      (Only for A/B test campaigns)
    • Design
    • Additional settings
    		 campaigns_duplicate-modal_EN-US.jpeg
  4. Click Duplicate campaign to duplicate your campaign. 

You can now edit the elements you wish in your duplicated campaign.

🗄️ Archive

💡 Good to know
Only Suspended and Sent email campaigns can be archived. 

The Archive feature allows you to store old campaigns that you don't need right away but that you want to keep.

❗️ Important
We highly recommend archiving your unused campaigns on a regular basis to avoid reaching the limit of created email campaigns. If you've reached the limit, bulk-archive unused campaigns to save space. 

To archive campaigns: 

  1. Go to Campaigns > Email.
  2. Select the campaign(s) you want to archive:
    campaigns_archive-campaign_EN-US.png
    1. To select all of the campaigns on your current page, select the checkbox at the top left of the table.
    2. To select multiple individual campaigns, select the checkboxes next to the campaigns name.
  3. Click Archive. 
  4. In the pop-up window, click Confirm to archive your campaign.

Bulk-archive unused email campaigns 

If you’ve reached the limit of created email campaigns, you can bulk archive your unused campaigns by clicking Archive all campaigns exceeding the limit at the top of your Campaigns > Email page ⬇️.
campaigns_bulk-archive_EN-US.png
All your sent and suspended campaigns exceeding the limit +1 will be archived, starting from the ones with the oldest modification date. For example, if you have 10,100 campaigns created, 101 campaigns will be archived. 

⏩ What's next?

🤔 Have a question?

If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.

If you’re looking for help with a project using Brevo, we can match you with the right certified Brevo expert partner.

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