Overview of the Segments page

To access the Segments page, go to Contacts > Segments.


💡 Good to know
You can also create and use segments directly from Contacts by clicking on Add filter.

Segment creation

At the top-right side of the page, you will find the Create a segment button. From there, you can create a new segment by selecting different conditions.

You can then use this new segment to perform actions on the contacts, send them an email campaign, or launch an Automation workflow when a contact matches the segment.

Learn how to create a segment in our dedicated article Create a segment.


Organize your segments in folders: create folders to store your segments by theme and search for segments through a specific folder.

Search bar


Search for segments: do a quick search by typing the name of a segment (or a part of it).

Segments listing

With the new Segments feature, you can:

  • View the details of your segments: get a quick view of a segment's ID, its folder, and the last time it was edited.
  • View and edit your segments: view and edit the conditions of a segment by clicking on its name.
  • Perform actions on your segments: duplicate a segment, change its category, rename it, or delete it.
💡 Good to know
If you were using our previous segmentation and dynamic lists features, you can find your saved filters on the Segments page. Learn more in our dedicated article Can I still use my previously saved filters and dynamic lists?.

⏭️ What's next?

🤔 Have a question?

If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.

If you’re looking for help with a project using Brevo, we can match you with the right certified Brevo expert partner.

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