Segments can be stored in folders. Folders are useful to classify and organize several segments used for a common goal or by a specific user.

You can access your segments from the CRM > Contacts > Segments page.

Create a new folder

You can create a new folder to store your segments:

1. Select the All folders dropdown.
2. Click + Create a new folder.
   
3. Name your folder.
4. Click Create folder. 

Your new folder has been created.

Rename a folder

You can rename a folder:

1. Select the All folders dropdown.
    
2. Select the folder you want to rename.
3. Click Edit folder.
   
4. Give a new name to your folder.
5. Click Edit folder.

Your folder has been renamed.

Move a segment to another folder

You can move a segment to another folder:

1. Next to the segment you want to move, click the three dots icon.
2. Select Move segment.
   

3. Choose the folder you want to move your segment to.  

   💡 Good to know

   You can create a new folder from this field by clicking Create a new folder in the dropdown. 
4. Click Move segment.

Your segment has been moved to the new folder.

Delete a folder

You can delete a folder:

1. Select the All folders dropdown.
    
2. Select the folder you want to delete.
3. Click Delete folder.
   
4. Select I am sure I want to delete the folder and the included segments.
5. Click Delete folder and segments.

Your folder has been deleted.

⏩ What's next?

• Manage segments
• Create a segment
• Examples of segments

🤔 Have a question?

If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.

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