Conversations
Cultivate customer connections across channels: Chat, WhatsApp, Email, Messenger or Instagram
Install Conversations
- With Conversations, change the way you communicate with your customers
- Install the chat widget on your WordPress or WooCommerce website(s) with the Brevo tracker
- Install the chat widget on your Shopify website
- Install the chat widget on your website(s) via Google Tag Manager
- Install the chat widget manually on any website
Getting started with Conversations
- Customize your chat widget appearance
- Customize your chat operator profile
- Change my Conversations notification settings
- Manage your availability on Conversations
- Understand the difference between Online, Offline, and Invisible
Set up your Conversations features
- Set advanced customization for your chat widget
- Set up Chatbot scenarios
- Set up a Contact form bot - Part 1: Choose when to display the contact form bot
- Set up a Contact form bot - Part 2: Customize the contact form fields
- Set up a Contact form bot - Part 3: Visitors consent
Conversations - FAQs
- Filter, close, and delete conversations
- Hide the chat widget on specific website pages
- Disable your chat widget when needed
- Can I know which website page my visitor is on?
- Can I close or delete my Conversations chat widget?