Conversations
Cultivate customer connections across channels: Chat, WhatsApp, Email, Messenger, Instagram or SMS
Install Conversations
- With Conversations, change the way you communicate with your customers
- Install the chat widget on your WordPress or WooCommerce website(s) with the Brevo tracker
- Install the chat widget on your Shopify website
- Install the chat widget on your website(s) via Google Tag Manager
- Install the chat widget manually on any website
Getting started with Conversations
- Send one-to-one SMS from Brevo
- Overview of the Conversations dashboard
- Customize your chat widget appearance
- Set up your chat profile
- Manage your Conversations notification settings
Set up your Conversations features
- Set advanced customization for your chat widget
- Set up chatbot scenarios
- Set up a contact form bot
- What are the targeted chats (or triggers) and how to use them?
- Create and use saved replies and email templates in Conversations