The Mailchimp integration allows you to import your Mailchimp contacts to Brevo and keep them synchronized. Use this integration if you're migrating from Mailchimp to Brevo or want to use both platforms together.

Configura la integración de Mailchimp

Acerca de la integración de Mailchimp

Learn more about the integration's features and limitations in the following tabs:

Antes de empezar

• Regístrate para obtener una cuenta de Brevo. Puedes elegir un plan gratuito o de pago, según tus necesidades. Para obtener más información y elegir el mejor plan para ti, consulta nuestro artículo dedicado Acerca de los planes de precios de Brevo.
• Only contacts who have consented to receive updates from you in the last two years can be imported into Brevo. Make sure your Mailchimp contact list is clean and only contains opt-in contacts.
• You can also use Zapier to integrate Mailchimp with Brevo. To learn more, check our dedicated aritlce Use Zapier to integrate an app with Brevo.

Set up the integration

To set up the Mailchimp integration:

1. Click the account dropdown and select Integrations.
2. Search for and click the Mailchimp integration.
3. Haz clic en Set up integration (Configurar integración).
4. Name the integration you are creating now based on its purpose. You can create additional integrations for the same platform later.
   
   ➡️  For example

   You can create one integration to sync leads and another to sync subscribers. Give each integration a clear and specific name, such as "Mailchimp Leads" and "Mailchimp Subscribers".
5. Click Continue.
6. Click Contact synchronization.
7. Turn on the syncing of contacts from Mailchimp Contacts to a selected list on Brevo.

Step 1: Connect your Mailchimp account to Brevo

To sync your Mailchimp Contacts data with Brevo:

1. Click Log in to Mailchimp Contacts. You are redirected to the Mailchimp login page.
2. Log into your Mailchimp account.
3. Allow Brevo to access your Mailchimp account.
   
4. Click Continue.

Step 2: Select your Mailchimp list to sync

Select the Mailchimp lists that you want to sync to Brevo:

1. From the dropdown, select the Mailchimp lists you want to sync to brevo.
2. Haz clic en Usar esta lista.
   

Step 3: Map your Mailchimp contacts to Brevo

Set up how your contacts will sync from Mailchimp to Brevo. For example, if you want to sync the first name of your contacts, match this data to the FIRSTNAME attribute in Brevo.

1. For each Mailchimp contact attribute, select the matching Brevo contact attribute from the dropdown list.
   
2. (Optional) If you do not want to sync some data, select Do not import from the dropdown list.
3. (Optional) If you want to sync data to an attribute that doesn’t exist yet in Brevo, select Create a new attribute and configure it.
4. Click Map attributes.

Step 4: Select or create your Brevo list

Select an existing Brevo list or create a new one where your Mailchimp contacts will be synced to.

Step 5: Set the sync frequency

Existing contacts will be synced immediately when you activate the integration. New contacts will sync automatically at a set interval. 

1. From the Select a sync frequency dropdown list, select how often new contacts should be synced from Mailchimp to Brevo.
2. (Optional) Activate the Receive email notification after successful contact sync option.
3. Click Set frequency.
   

Step 6: Confirm the consent of your contacts

Only contacts who have consented to receive updates from you in the last two years can be synced to Brevo. Before activating the integration, confirm that your import meets our conditions:

• If you are syncing only contacts who have consented, check the consent box.
  
• If you are syncing contacts who have not consented (e.g., contacts from a purchased or rented list), clean your Mailchimp contact list first. Remove any contact that does not meet our conditions, then restart the integration setup.

Step 7: Activate the integration

To activate the integration, click Save. Existing contacts will start syncing immediately. The sync may take several minutes. You can monitor the sync progress and manage the integration from the My integrations page. 

Once completed, you will receive a notification on the Notifications page. To view your synced contacts, go to CRM > Contacts > Lists and select the list they were synced to.

Start using Brevo features

Now that your Mailchimp contacts have been synced to Brevo, you can:

• Target the right audience and personalize with segmentation.
• Send email campaigns to your contacts.
• Create workflows to automatically send emails, SMS, and more.
• Chat with your website and social media visitors in real time.
• Manage your sales pipelines and close more deals.

Deactivate the integration

You can temporarily deactivate the integration:

1. Click the account dropdown and select Integrations.
2. Go to the My Integrations tab.
3. Deactivate the integration.

You can also permanently delete an integration by clicking the three-dot icon and selecting Delete.

Troubleshoot issues with the integration

Review the following common issues and their solutions:

• Connection or authentication errors
• Contacts not syncing or sync failures
• Missing or incorrect contact attributes

Connection or authentication errors

Contacts not syncing or sync failures

Missing or incorrect contact attributes

⏭️ What's next?

• Gestiona tus integraciones

🤔 ¿Tiene alguna duda?

Si tiene alguna pregunta, no dude en ponerse en contacto con nuestro equipo de asistencia mediante la creación de un ticket desde su cuenta. Si todavía no tiene una cuenta, puede ponerse en contacto con nosotros aquí.

Si necesitas ayuda con un proyecto usando Brevo, podemos ponerte en contacto con la agencia partner de Brevo adecuada.