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Authenticate your domain (Brevo code, DKIM, DMARC)

❗️ Important

With Gmail and Yahoo's upcoming changes regarding email sender requirements, domain authentication is mandatory for all senders since February 1, 2024.

Authenticating your domain can increase the likelihood of your emails being delivered to recipients' inboxes rather than ending up in the spam folder. It also proves that the emails you send through Brevo are legitimate and from your business, which allows you to maintain a good online reputation.

Good to know

  • To authenticate your domain, you'll need access to your domain host account, which is usually the service where you purchased your website's domain. If you're unsure what your domain host is, check our dedicated article Identify your domain host.
  • If you already have a DMARC record in place but are getting a warning saying it is missing an rua tag, check our FAQs section at the end of this article.

  • If you're having trouble authenticating your domain even after following the procedure in this article, check our troubleshooting article Troubleshooting - Domain authentication to find some solutions for common issues that you may encounter when authenticating your domain.
  • Gmail allows you to add a blue tick logo google domain blue tick.png next to your sender name to help Gmail recipients identify you as a verified sender. To learn more, check Google’s help documentation on verified email.

How to authenticate your domain in Brevo

What is domain authentication?

By authenticating your domain, you add a digital signature to your emails, which works like a stamp of authenticity. This verification ensures that your emails are genuinely from you or your organization, reducing the risk of spam, phishing, and other malicious activities. This simple step helps protect your online reputation and increase trust from recipients.

 

In our example on the right, the email is signed by "thegreenyoga.com". The signature aligns with the sender's name and email address and confirms that the email genuinely comes from The Green Yoga organization ➡️.

account_authentication_email_signature_en-us.jpg

Domain authentication also makes your emails appear more reliable to Internet Service Providers (ISPs) and webmail services like Gmail or Yahoo, which increases the likelihood of landing in the inbox. It reassures recipients and encourages them to open and read your emails, knowing they're from a legitimate sender.

Which domain should I authenticate?

You should authenticate the domain or subdomain that you use for sending emails through Brevo. For example, if you use the email address "newsletter@thegreenyoga.com" to send your emails, you should authenticate the domain "thegreenyoga.com". If you use multiple domains or subdomains to send emails, you should authenticate each of them.

It's important to note that you can only authenticate a domain that you own and have control over. Free email addresses created with public email services like Gmail, Yahoo, or Orange cannot be authenticated. This means that you'll need to purchase your own domain before you can authenticate it.

Additionally, note that, starting from February 1, 2024, Gmail and Yahoo will require all email senders to use their own domain, and this domain should be authenticated. Brevo is implementing measures to provide additional time for you to purchase and authenticate your domain if needed. To learn more, check our dedicated article Prepare for Gmail and Yahoo's new requirements for email senders.

Authenticating your domain may seem technical, but it mostly requires you to copy-paste some values from Brevo to your domain host (GoDaddy, IONOS, Amazon Route 53, OVH, etc.).

Here is a recap of the steps we will guide you through to authenticate your domain:

account_domain-authentication-schema_en-us.png

Step 1: Retrieve the values you need to authenticate your domain

To authenticate your domain, you first need to retrieve some specific values from Brevo. These values, called Brevo code, DKIM record, and DMARC record, each serve a unique purpose in authenticating your domain, such as confirming that you are the owner of the domain or adding a digital signature to your emails.

  1. In Brevo, click the account dropdown and go to Senders, Domains, and Dedicated IPs > Domains.
  2. Click Add a domain.
    account_add-domain_en-us.jpg
  3. In the Enter your email domain field, enter the name of the domain that you use to send your emails. Do not include http, https, or \ at the beginning.
  4. Click Save this email domain.
    account_add-domain-name_en-us.jpg
  5. The values that you need to authenticate your domain are displayed. Make sure you keep this page open, as you will need to refer back to it in order to copy and paste these values from Brevo to your domain host. Don't worry, we will provide you with step-by-step guidance on how to do this during Step 2.
    account_dns-records_en-us.jpg
    💡 Good to know
    The ❌ Value mismatched message is only there because you haven’t completed the procedure yet. Once the configuration is complete, the ✅ Value matched message will appear next to the Brevo code, DKIM record, and DMARC record.

Step 2: Add the values to your domain host

You will now need to copy-paste these values into certain fields, known as "DNS records," in your domain host account. Part of this process is carried out directly within your domain host account outside of Brevo.

Use the dropdowns below to be guided on how to add these values to your domain host. If your domain host is not listed below, you can access generic instructions in the Other dropdown at the bottom ⬇️.

Amazon Route 53
❗️ Important
Amazon Route 53 doesn't allow adding a record with the same type and name twice. If you have to add an extra record with the same type and name as another, enter the value of the extra record on a separate line below the first record.

In our example below, we will show you how to authenticate your domain in Amazon Route 53. You can easily adapt it to your own domain or subdomain by following this procedure:

  1. Open a new tab in your web browser and log into your Amazon Web Services account.
  2. Open the Route 53 console.
  3. In the left-side panel, select Hosted zones.
    aws_access-domain.jpg
  4. Select the domain you want to authenticate.

Add the Brevo code

  1. Click Create record.
  2. In Brevo, copy the value from the Record name field and paste it into the Record name field in Amazon Route 53.
  3. From the Record type dropdown, select TXT.
  4. From Brevo, copy the value from the Value field and paste it into the Value field in Amazon Route 53.
    aws_brevo-code.jpg
  5. Leave the TTL and Routing policy fields as is.
  6. Click Create record.

Add the DKIM record

  1. Click Create record.
  2. In Brevo, copy the value from the Record name field and paste it into the Record name field in Amazon Route 53.
  3. From the Record type dropdown, select TXT.
  4. From Brevo, copy the value from the Value field and paste it into the Value field in Amazon Route 53.
    aws_dkim-record.jpg
  5. Leave the TTL and Routing policy fields as is.

  6. Click Create record.

Add the DMARC record

  1. Click Create record.
  2. In Brevo, copy the value from the Record name field and paste it into the Record name field in Amazon Route 53.
  3. From the Record type dropdown, select TXT.
  4. From Brevo, copy the value from the Value field and paste it into the Value field in Amazon Route 53.
    aws_dmarc-record.jpg
  5. Leave the TTL and Routing policy fields as is.

  6. Click Create record.

You have added the values for the Brevo code, DKIM record, and DMARC record. We'll explain how you to verify if your domain has been successfully authenticated in the next section.

Amen

In our example below, we will show you how to authenticate your domain in Amen. You can easily adapt it to your own domain or subdomain by following this procedure:

  1. Open a new tab in your web browser and log into your Amen account.
  2. Under Domaines (Domain), select the domain you want to authenticate.
    amen_domaines.png
  3. Select Domaines et DNS (Domains and DNS).
    amen_domaines_dns.png
  4. Select Configuration DNS (DNS configuration).
    amen_dns_config.png
  5. Go to the Gestion avancée (Advanced management) tab.
    amen_advanced.png

Add the Brevo code

  1. Click Ajouter un enregistrement (Add a record).
  2. In Brevo, copy the value from the Name field and paste it into the Nom (Name) field in Amen.
  3. Select TXT.
  4. In Brevo, copy the value from the Value field and paste it into the Valeur (Value) field in Amen.
    amen_brevo-code.jpg
  5. Leave the Type/Valeur par défaut (Type/Default value) field as is.
  6. Click Valider (Confirm).

Add the DKIM record

  1. Click Ajouter un enregistrement (Add a record).
  2. In Brevo, copy the value from the Name field and paste it into the Nom (Name) field in Amen.
  3. Select TXT.
  4. In Brevo, copy the value from the Value field and paste it into the Valeur (Value) field in Amen.
    amen_dkim-record.jpg
  5. Leave the Type/Valeur par défaut (Type/Default value) field as is.
  6. Click Valider (Confirm).

Add the DMARC record

  1. Click Ajouter un enregistrement (Add a record).
  2. In Brevo, copy the value from the Name field and paste it into the Nom (Name) field in Amen.
  3. Select TXT.
  4. In Brevo, copy the value from the Value field and paste it into the Valeur (Value) field in Amen.
    amen_dmarc-record.jpg
  5. Leave the Type/Valeur par défaut (Type/Default value) field as is.
  6. Click Valider (Confirm).

You have added the values for the Brevo code, DKIM record, and DMARC record. We'll explain how you to verify if your domain has been successfully authenticated in the next section.

Bluehost

In our example below, we will show you how to authenticate your domain in Bluehost. You can easily adapt it to your own domain or subdomain by following this procedure:

  1. Open a new tab in your web browser and log into your Bluehost account.
  2. In the left-side panel, click Domains.
  3. At the bottom of the page, open the Advanced Tools dropdown.
  4. Next to Advanced DNS Records, click Manage.
    bluehost_access.jpg
  5. (Optional) If a warning message is shown, click Continue.

Add the Brevo code

  1. Click + Add Record.
  2. From the Type dropdown, select TXT.
  3. In Brevo, check the value in the Host Record field and select the same value from the Refers to dropdown in Bluehost. If the value is not available from the Refers to dropdown, select Other Hosts and paste the value into the Host Name field instead.
  4. In Brevo, copy the value from the TXT value field and paste it into the TXT value field in Bluehost.
  5. From the TTL dropdown, select 1 Hour.
    bluehost_brevo-code.jpg
  6. Click Add.

Add the DKIM record

  1. Click + Add Record.
  2. From the Type dropdown, select TXT.
  3. From the Refers to dropdown, select Other Host.
  4. In Brevo, copy the value from the Host Record field and paste it into the Host Name field in Bluehost.
  5. In Brevo, copy the value from the TXT value field and paste it into the TXT value field in Bluehost.
  6. From the TTL dropdown, select 1 Hour.
    bluehost_dkim-record.jpg
  7. Click Add.

Add the DMARC record

  1. Click + Add Record.
  2. From the Type dropdown, select TXT.
  3. From the Refers to dropdown, select Other Host.
  4. In Brevo, copy the value from the Host Record field and paste it into the Host Name field in Bluehost.
  5. In Brevo, copy the value from the TXT value field and paste it into the TXT value field in Bluehost.
  6. From the TTL dropdown, select 1 Hour.
    bluehost_dmarc-record.jpg
  7. Click Add.

You have added the values for the Brevo code, DKIM record, and DMARC record. We'll explain how you to verify if your domain has been successfully authenticated in the next section.

Gandi

In our example below, we will show you how to authenticate your domain in Gandi. You can easily adapt it to your own domain or subdomain by following this procedure:

  1. Open a new tab in your web browser and log into your Gandi account.
  2. In the left-side panel, select Domain.
    gandi_domain.png
  3. Select the domain you want to authenticate.
  4. Go to the DNS Records tab.
    gandi_dns_records.jpg

Add the Brevo code

  1. Click Add record.
  2. From the Type dropdown, select TXT.
  3. Leave the TTL and Unit fields as they are.
  4. In Brevo, copy the value from the Name field and paste it into the Name field in Gandi.
  5. In Brevo, copy the value from the Text value field and paste it into the Text value field in Gandi.
    gandi_brevo-code.jpg
  6. Click Save.

Add the DKIM record

  1. Click Add record.
  2. From the Type dropdown, select TXT.
  3. Leave the TTL and Unit fields as they are.
  4. In Brevo, copy the value from the Name field and paste it into the Name field in Gandi.
  5. In Brevo, copy the value from the Text value field and paste it into the Text value field in Gandi.
    gandi_dkim-record.jpg
  6. Click Save.

Add the DMARC record

  1. Click Add record.
  2. From the Type dropdown, select TXT.
  3. Leave the TTL and Unit fields as they are.
  4. In Brevo, copy the value from the Name field and paste it into the Name field in Gandi.
  5. In Brevo, copy the value from the Text value field and paste it into the Text value field in Gandi.
    gandi_dmarc.jpg
  6. Click Save.

You have added the values for the Brevo code, DKIM record, and DMARC record. We'll explain how you to verify if your domain has been successfully authenticated in the next section.

GoDaddy

Watch our video tutorial or read our step-by-step procedure below to learn how to authenticate your domain in GoDaddy:

  1. Open a new tab in your web browser and log into your GoDaddy account.
  2. Under All Products and Services, click DNS next to the domain you want to authenticate.
    godaddy_access.jpg

Add the Brevo code

  1. Click Add More Records.
  2. From the Type dropdown, select TXT.
  3. In Brevo, copy the value from the Name field and paste it into the Name field in GoDaddy.
  4. In Brevo, copy the value from the Value field and paste it into the Value field in GoDaddy.
    godaddy_brevo-code.jpg
  5. Leave the TTL field as is.
  6. Click Save.

Add the DKIM record

  1. Click Add New Record.
  2. From the Type dropdown, select TXT.
  3. In Brevo, copy the value from the Name field and paste it into the Name field in GoDaddy.
  4. In Brevo, copy the value from the Value field and paste it into the Value field in GoDaddy.
    godaddy_dkim-record.jpg
  5. Leave the TTL field as is.
  6. Click Save.

Add the DMARC record

  1. Click Add New Record.
  2. From the Type dropdown, select TXT.
  3. In Brevo, copy the value from the Name field and paste it into the Name field in GoDaddy.
  4. In Brevo, copy the value from the Value field and paste it into the Value field in GoDaddy.
    godaddy_dmarc-record.jpg
  5. Leave the TTL field as is.
  6. Click Save.

You have added the values for the Brevo code, DKIM record, and DMARC record. We'll explain how you to verify if your domain has been successfully authenticated in the next section.

Google Domains
❗️ Important
Google Domains doesn't allow adding a record with the same type and name twice. If you have to add an extra record with the same type and name as another, add it below the first one by clicking + Add more to this record and pasting the data in the new field.

In our example below, we will show you how to authenticate your domain in Google Domains. You can easily adapt it to your own domain or subdomain by following this procedure:

  1. Open a new tab in your web browser and log into your Google Domains account.
  2. Click Manage next to the domain you want to authenticate.
  3. In the sidebar menu, select DNS.
  4. Go to the Custom resource records section at the bottom of the page.

Add the Brevo code

  1. In Brevo, copy the value from the Host name field and paste it into the Name field in Google Domains.
  2. From the Type dropdown, select TXT.
  3. Leave the TTL field as is.
  4. In Brevo, copy the value from the Data field and paste it into the Data field in Google Domains.google-domains_brevo-code.jpg
  5. Click Add.

Add the DKIM record

  1. In Brevo, copy the value from the Host name field and paste it into the Host name field in Google Domains.
  2. From the Type dropdown, select TXT.
  3. Leave the TTL field as is.
  4. In Brevo, copy the value from the Data field and paste it into the Data field in Google Domains.
    google-domains_dkim-record.jpg
  5. Click Save.

Add the DMARC record

  1. In Brevo, copy the value from the Host name field and paste it into the Host name field in Google Domains.
  2. From the Type dropdown, select TXT.
  3. Leave the TTL field as is.
  4. In Brevo, copy the value from the Data field and paste it into the Data field in Google Domains.
    google-domains_dmarc-record.jpg
  5. Click Save.

You have added the values for the Brevo code, DKIM record, and DMARC record. We'll explain how you to verify if your domain has been successfully authenticated in the next section.

Hostinger

In our example below, we will show you how to authenticate your domain in Hostinger. You can easily adapt it to your own domain or subdomain by following this procedure:

  1. Open a new tab in your web browser and log into your Hostinger account.
  2. Under Domain, click Manage next to the domain you want to authenticate.
    hostinger_access1.jpg
  3. In the left-side panel, click DNS/Nameservers.
    hostinger_access2.jpg

Add the Brevo code

  1. Under Manage DNS records, select TXT from the Type dropdown.
  2. In Brevo, copy the value from the Name field and paste it into the Name field in Hostinger.
  3. In Brevo, copy the value from the TXT value field and paste it into the TXT value field in Hostinger.
    hostinger_brevo-code.jpg
  4. Leave the TTL field as is.
  5. Click Add Record.

Add the DKIM record

  1. Under Manage DNS records, select TXT from the Type dropdown.
  2. In Brevo, copy the value from the Name field and paste it into the Name field in Hostinger.
  3. In Brevo, copy the value from the TXT value field and paste it into the TXT value field in Hostinger.
    hostinger_dkim-record (1).jpg
  4. Leave the TTL field as is.
  5. Click Add Record.

Add the DMARC record

  1. Under Manage DNS records, select TXT from the Type dropdown.
  2. In Brevo, copy the value from the Name field and paste it into the Name field in Hostinger.
  3. In Brevo, copy the value from the TXT value field and paste it into the TXT value field in Hostinger.
    hostinger_dmarc-record.jpg
  4. Leave the TTL field as is.
  5. Click Add Record.

You have added the values for the Brevo code, DKIM record, and DMARC record. We'll explain how you to verify if your domain has been successfully authenticated in the next section.

IONOS

In our example below, we will show you how to authenticate your domain in IONOS. You can easily adapt it to your own domain or subdomain by following this procedure:

  1. Open a new tab in your web browser and log into your IONOS account.
  2. Click Domains & SSL.
    ionos_access-domain_en-us.jpg
  3. Next to the domain you want to authenticate, click the ⚙️ gear icon and select DNS.
    ionos_dns_en-us.jpg

Add the Brevo code

  1. Click Add record.
  2. Select TXT.
  3. In Brevo, copy the value from the Hostname field and paste it into the Host name field in IONOS.
  4. In Brevo, copy the value from the Value field and paste it into the Value field in IONOS.
    ionos_brevo-code.jpg
  5. Leave the TTL field as is.
  6. Click Save.

Add the DKIM record

  1. Click Add record.
  2. Select TXT.
  3. In Brevo, copy the value from the Hostname field and paste it into the Host name field in IONOS.
  4. In Brevo, copy the value from the Value field and paste it into the Value field in IONOS.
    ionos_DKIM-record.jpg
  5. Leave the TTL field as is.
  6. Click Save.

Add the DMARC record

  1. Click Add record.
  2. Select TXT.
  3. In Brevo, copy the value from the Hostname field and paste it into the Host name field in IONOS.
  4. In Brevo, copy the value from the Value field and paste it into the Value field in IONOS.
    ionos_dmarc-record.jpg
  5. Leave the TTL field as is.
  6. Click Save.

You have added the values for the Brevo code, DKIM record, and DMARC record. We'll explain how you to verify if your domain has been successfully authenticated in the next section.

OVH

In our example below, we will show you how to authenticate your domain in OVH. You can easily adapt it to your own domain or subdomain by following this procedure:

  1. Open a new tab in your web browser and log into your OVH account.
  2. Go to the Web Cloud tab.
  3. In the left-side panel, under Domain names, select the domain you want to authenticate.
  4. Go to the DNS zone tab.
    ovh_access-dns_en-us.jpg

Add the Brevo code

  1. Click Add an entry.
  2. Select TXT.
  3. In Brevo, copy the value from the Sub-domain field and paste it into the Sub-domain field in OVH.
  4. Leave the TTL field as is.
  5. In Brevo, copy the value from the Value field and paste it into the Value field in OVH.
    ovh_brevo-code.jpg
  6. Click Next.
  7. Verify your information and click Confirm.

Add the DKIM record

  1. Click Add an entry.
  2. Select TXT.
  3. In Brevo, copy the value from the Sub-domain field and paste it into the Sub-domain field in OVH.
  4. Leave the TTL field as is.
  5. In Brevo, copy the value from the Value field and paste it into the Value field in OVH.
    ovh_dkim-record.jpg
  6. Click Next.
  7. Verify your information and click Confirm.

Add the DMARC record

  1. Click Add an entry.
  2. Select TXT.
  3. In Brevo, copy the value from the Sub-domain field and paste it into the Sub-domain field in OVH.
  4. Leave the TTL field as is.
  5. In Brevo, copy the value from the Value field and paste it into the Value field in OVH.
    ovh_dmarc-record.jpg
  6. Click Next.
  7. Verify your information and click Confirm.

You have added the values for the Brevo code, DKIM record, and DMARC record. We'll explain how you to verify if your domain has been successfully authenticated in the next section.

Wix

In our example below, we will show you how to authenticate your domain on Wix. You can easily adapt it to your own domain or subdomain by following this procedure:

  1. Open a new tab in your web browser and log into your Wix account.
  2. Click your account dropdown and select Domains.
  3. Next to the domain you want to authenticate, click the three dots icon and select Manage DNS records.
    wix_access.jpg

Add the Brevo code

  1. Under TXT (Text), click + Add Record.
  2. In Brevo, copy the value from the Host name field and paste it into the Host name field in Wix.
  3. In Brevo, copy the value from the Value field and paste it into the Value field in Wix.
    wix_brevo-code.jpg
  4. Leave the TTL field as is.
  5. Click Save.

Add the DKIM record

  1. Under TXT (Text), click + Add Record.
  2. In Brevo, copy the value from the Host name field and paste it into the Host name field in Wix.
  3. In Brevo, copy the value from the Value field and paste it into the Value field in Wix.
    wix_dkim-record.jpg
  4. Leave the TTL field as is.
  5. Click Save.

Add the DMARC record

  1. Under TXT (Text), click + Add Record.
  2. In Brevo, copy the value from the Host name field and paste it into the Host name field in Wix.
  3. In Brevo, copy the value from the Value field and paste it into the Value field in Wix.
    wix_dmarc-record.jpg
  4. Leave the TTL field as is.
  5. Click Save.

You have added the values for the Brevo code, DKIM record, and DMARC record. We'll explain how you to verify if your domain has been successfully authenticated in the next section.

Other
❗️ Important
The values given below might differ based on your actual domain host. If you are encountering issues while authenticating your domain, we recommend you reach out to your domain host support to clarify the format to be used.

In our example below, we will show you how to authenticate your domain in your domain host. You can easily adapt it to your own domain or subdomain by following this procedure:

  1. Open a new tab in your web browser and log into your domain host account.
  2. From your domain host account, go to the page where you can find the DNS records of the domain you want to authenticate. 

Add the Brevo code

  1. Create a new DNS record of TXT type.
  2. In Brevo, copy the value from the Hostname field and paste it into the corresponding field of your domain host.
  3. In Brevo, copy the value from the Data field and paste it into the corresponding field of your domain host.
    other_brevo-code.jpg
  4. Save your DNS record.

Add the DKIM record

  1. Create a new DNS record of TXT type.
  2. In Brevo, copy the value from the Hostname field and paste it into the corresponding field of your domain host.
  3. In Brevo, copy the value from the Data field and paste it into the corresponding field of your domain host.
    other_dkim-record.jpg
  4. Save your DNS record.

Add the DMARC record

  1. Create a new DNS record of TXT type.
  2. In Brevo, copy the value from the Hostname field and paste it into the corresponding field of your domain host.
  3. In Brevo, copy the value from the Data field and paste it into the corresponding field of your domain host.
    other_dmarc-record.jpg
  4. Save your DNS record.

You have added the values for the Brevo code, DKIM record, and DMARC record. We'll explain how you to verify if your domain has been successfully authenticated in the next section.

Step 3: Verify if your domain has been authenticated

Once you have added the values for the Brevo code, DKIM record, and DMARC record to your domain host, it can take up to 48 hours for the changes to propagate fully.

During that time, you can verify if your domain has been authenticated:

  1. In Brevo, click the account dropdown > Senders, Domains, and Dedicated IPs > Domains.
  2. Select the domain you authenticated earlier.
  3. Below the values, click Authenticate this email domain.
    verify_domain_authentication.jpg

Once your domain has been authenticated, the ✅ Value matched message will appear next to the Brevo code, DKIM record, and DMARC record:

domain-authentication_value-matched.jpg

That's it! Your domain has been authenticated. You can now use this domain to create the senders you will use to send your emails from Brevo. To learn more, check our dedicated article Create a new sender.

If you're having trouble authenticating your domain even after following the procedure in this article, check our troubleshooting article Troubleshooting - Domain authentication to find some solutions for common issues that you may encounter when authenticating your domain.

FAQs

I only need to add a rua tag to my DMARC record. How can I do that?

If you already have a DMARC record in place but are getting a warning saying it is missing an rua tag, you can update your existing DMARC record and add Brevo's rua tag at the end.

You can follow the procedure in this article to learn how to access your DNS records. Then, instead of creating a new record, simply update your existing DMARC record with the following value:

v=DMARC1; p=none; rua=mailto:rua@dmarc.brevo.com

Do I need to add an SPF or MX record to authenticate my domain?

The SPF and MX records are not required to authenticate a domain. We only provide these records when setting up a dedicated IP.

Can I use a 2048-bit DKIM key (sib2k)?

The default DKIM key generated when adding your domain is a standard 1024-bit DKIM key. If you want to use a 2048-bit DKIM key to enhance your email security, ask our support team to activate it for your account. Your 2048-bit DKIM key will then appear in your generated DNS records for email authentication with a Hostname starting with sib2k:

sib2k_2048bit.jpg

💡 Good to know
The 2048-bit DKIM key is only available to users with a paid plan.
I have added the values to my domain host but my domain still shows as unauthenticated. What should I do?

Once you have added the values to your domain host, make sure you verify that your domain was authenticated by clicking the Authenticate this email domain button as explained in Step 3: Verify if your domain has been authenticated. Note that it can take up to 48 hours for your domain to show as authenticated.

My domain still hasn't been authenticated after 48 hours. What should I do?

If your domain still hasn't been authenticated after 48 hours, you can check our troubleshooting article Troubleshooting - Domain authentication. If you're still having trouble authenticating your domain, you can contact our support team and include a screenshot of the DNS records you have added to your domain host.

For domain host-specific requirements, we recommend you reach out to your domain host support.

How to verify if my emails have been signed with DKIM?

Webmail services allow you to check if your email has been signed with your domain by reviewing your email headers and looking for the reference dkim=pass. If you need help finding your email headers, check our dedicated article How do I find email headers?.

email_header.jpg

In the above example from a Gmail email header, the reference dkim=pass confirms that the email is signed with the domain thegreenyoga.com

Can I update or delete these DNS records from my domain host once my domain has been authenticated?

To ensure your emails are correctly sent, keep these two DNS records as they are in your domain host as long as you are using Brevo to send emails. Updating or deleting these DNS records may lead to email delivery problems or your emails being marked as spam.

⏭️ What's next?

🤔 Have a question?

If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.

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