You can update your password from the Profile page. If you are the account owner, you can also update the account email address, which is the address you use to log in to Brevo.

Change your account email address

As the account owner, to change the account email address:

1. At the bottom left, click Settings > Profile.

2. In the Email address field, enter your new account email address. 

   💡 Good to know

   You cannot use the email address of a user you invited to the account as the account email address. If you want to make an invited user the new account owner, revoke their access first. Then use their email address as the account email address.

   

3. Click Update my profile at the bottom of the page.
4. Enter the verification code sent to your device and click Verify. To learn more, check our dedicated article Verify your identity for sensitive actions in Brevo.
5. Open the mailbox associated with your new account email address and click the confirmation link in the email you receive.

Your account email address is now updated. Use it to log in to Brevo from now on.

Change your password

To change your password:

1. At the bottom left, click Settings > Profile.
2. Go to the Password tab.
3. In the Current password field, enter your current password.
4. In the New password field, enter your new password.
   
5. Click Update my password.
6. Enter the verification code sent to your device and click Verify. To learn more, check our dedicated article Verify your identity for sensitive actions in Brevo.

Your password is now updated.

⏭️ What's next?

• Change your Brevo account owner
• Add users and assign permissions in Brevo

🤔 Have a question?

If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.

If you’re looking for help with a project using Brevo, we can match you with the right certified Brevo Agency partner.