With Brevo, you can send WhatsApp messages to recipients in many countries using our WhatsApp credit system with easy setup and simple pricing: no setup or license fees, no expiration date, and a pay-as-you-go offer for more flexibility.
🗺️ What are the supported countries for WhatsApp messages?
With Brevo, you can send WhatsApp messages to recipients in over 130 countries. To view the full list of available countries, check our WhatsApp pricing calculator.
Some countries have their number blocked as they are excluded from communicating with WhatsApp for Business numbers:
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👛 How can I purchase WhatsApp credits?
Like prepaid or pay-as-you-go email and SMS credits, WhatsApp credits can be purchased as an add-on and never expire. WhatsApp credits are not included in subscriptions and vary in credit consumption. Buy packs of SMS or WhatsApp credits to send your SMS and WhatsApp campaigns to a specific location.
To purchase WhatsApp credits, go to Your account name > My Plan > SMS & WhatsApp messages. To learn more, check our dedicated section in About add-ons or Pay as you go.
💰 How much is a WhatsApp message on Brevo, and how am I charged?
The cost to send one WhatsApp message varies according to your recipient's country and volume. However, it also depends on the type of template you choose when creating your WhatsApp message, Marketing or Utility, which defines the purpose of your message:
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To send one WhatsApp message, you need to use multiple credits, and the exact number and price depend on your recipient's phone country code. For example, sending 100 WhatsApp campaigns in North America consumes 17.080 credits, but sending 100 WhatsApp campaigns in Indonesia consumes 36.680 credits. To learn more, check our WhatsApp pricing calculator.
⚖️ Where can I check my WhatsApp credit balance?
Your remaining SMS and WhatsApp credits are indicated in Usage and plan at the top-right of your screen:
⏭ What's next?
🤔 Have a question?
If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.
If you’re looking for help with a project using Brevo, we can match you with the right certified Brevo expert partner.