Prices vary based on the number of credits purchased. See estimated costs directly in your Brevo account or from our pricing page.

Prepaid email credits are a one-time purchase, charged immediately with no recurring fees. Note that prepaid credits are non-refundable.

To purchase prepaid email credits:

1. Click the account dropdown and select My plan.
2. Under Emails: Prepaid credits, click Buy credits.
   
3. Use the slider to choose the volume of prepaid email credits you need.
4. Click Proceed to checkout.
   
5. Follow the checkout procedure.

Yes, prepaid email credits can be used to send both marketing and transactional emails.

• If you're on the Starter, Standard, Professional, or Enterprise plan, prepaid credits are added on top of your monthly plan emails. Your plan emails are always used first, and if you run out before the end of the month, your prepaid credits are used as backup. Your next bill will only include your monthly plan charges.
• If you're on the Free plan, the 300 daily free emails are replaced by prepaid credits. You can return to the Free plan at any time by downgrading.

• For SMS messages: the price of credits varies based on the recipient’s country.
• For WhatsApp messages: the price of credits varies based on the recipient’s country and the type of WhatsApp template used (Marketing or Utility).

See estimated costs directly in your Brevo account or from our pricing page.

Prepaid message credits are a one-time purchase, charged immediately with no recurring fees. Note that prepaid credits are non-refundable.

To purchase prepaid message credits:

1. Click the account dropdown and select My plan.
2. Under SMS: Prepaid credits or SMS & WhatsApp: Prepaid credits, click Buy credits.
   
3. Select the Type of message you want to purchase credits for.
   The goal of these steps is to evaluate the number of credits that you have to purchase to fit your needs based on three criteria: Type of message, Number of messages, and Message destination.
4. Enter the Number of messages you want to send.
5. Select the Message destination (recipient's country) of your messages.
   
6. Click Send more messages to add other credits and repeat steps 3 to 5 until you are done.
   
   
   ➡️  For example

   If you want to send 100 SMS messages to France, 150 SMS messages to Spain, and 300 WhatsApp messages to Germany, click Send more messages and add your criteria on each line.
7. Review your purchase summary to confirm there are no errors and that you’re buying the right amount of message credits for your needs.
8. Click Proceed to checkout.
9. Complete the checkout process.

On the Professional and Enterprise plans, message credits can be used to send both WhatsApp and SMS messages. However, the number of credits used for one message varies based on the type of message sent.

On the Starter plan, the Remove Brevo logo add-on costs $9 per month.

When you purchase the Remove Brevo logo add-on, you are charged immediately with a pro-rated amount covering the period from your purchase date until your next billing date. After that, the add-on will be billed monthly on your regular billing date, and you will receive a single consolidated invoice for all your Brevo purchases.

Note that add-ons are non-refundable.

No, you cannot remove the Brevo logo from your emails on the Free plan. To remove it, upgrade to a Starter (with the Remove Brevo logo add-on), Standard, Professional, or Enterprise plan.

To purchase the Remove Brevo logo add-on:

1. Click the account dropdown and select My plan.
2. Under Remove Brevo logo, click Add to plan.
   
3. Click Update your subscription.

Each additional marketing seat costs $9 per month.

When you purchase additional marketing seats, you are charged immediately with a pro-rated amount covering the period from your purchase date until your next billing date. After that, the add-on will be billed monthly on your regular billing date, and you will receive a single consolidated invoice for all your Brevo purchases.

Note that add-ons are non-refundable.

To purchase additional marketing seats:

1. Click the account dropdown and select My plan.
2. Next to # marketing seats, click Manage seats.
   
3. Select the number of additional marketing seats you want to purchase.
4. Click Update your subscription.
   

To learn how to assign a marketing seat to a user, check our dedicated article Add and manage users on your Brevo account.

• Free: 1 marketing seat
• Starter: 1 marketing seat
• Standard: 1 marketing seat (up to 3 with add-on)
• Professional: 10 marketing seats
• Enterprise: Unlimited marketing seats

No, you cannot add more marketing seats once you've reached the limit of your plan. To add more users, upgrade to a plan with more marketing seats.

Prices vary based on the number of subscribers selected. See estimated costs directly in your Brevo account or from our pricing page.

When you purchase additional push subscribers, you are charged immediately with a pro-rated amount covering the period from your purchase date until your next billing date. After that, the add-on will be billed monthly on your regular billing date, and you will receive a single consolidated invoice for all your Brevo purchases.

Note that add-ons are non-refundable.

To purchase additional push subscribers:

1. Click the account dropdown and select My plan.
2. Next to # Push subscribers per campaign, click Get more subscribers.
   
3. Select the number of additional push subscribers you want to purchase.
4. Click Update your subscription.
   

Dedicated IPs are not suitable for all senders. We recommend purchasing and using a dedicated IP only if:

• You send at least three email campaigns per week to 3,000 or more contacts, or
• You send over 100,000 emails per month, with no gaps longer than a week between sends.

To learn more, check our dedicated article Introduction to dedicated IPs.

A dedicated IP costs $251 per year.

When you purchase a dedicated IP, you are charged immediately for a year. After that, the add-on will be billed yearly on the date of your purchase.

Note that add-ons are non-refundable.

To purchase a dedicated IP:

1. Click the account dropdown and select My plan.
2. Under Dedicated IP, click Add to plan.
   
3. Click Proceed to checkout.
4. Follow the checkout procedure.

• The Sales Essentials package costs $31 per month.
• The Sales Advanced package costs $64 per month.

Additional sales seats cost the same as the package they are added to. For example, adding one seat to the Sales Essentials package costs an additional $31 per month.

When you purchase a Sales package, you are charged immediately with a pro-rated amount covering the period from your purchase date until your next billing date. After that, the add-on will be billed monthly on your regular billing date, and you will receive a single consolidated invoice for all your Brevo purchases.

Note that add-ons are non-refundable.

To purchase a Sales package:

1. Click the account dropdown and select My plan.
2. Under Sales packages, click Add to plan.
   
3. If you're on the Professional or Enterprise plan, choose between Sales Essentials and Sales Advanced and click Add to plan.
   
   💡 Good to know

   Only the Sales Essentials package is available on the Starter and Standard plans.
4. (Optional) Select the number of additional sales seats you want to add to your Sales package.
5. Click Update your subscription.
   

By default, all plans include 1 sales seat. You can then add additional sales seats on some of our plans if you have a Sales package:

• Standard plan with Sales Essentials package: up to 5 sales seats
• Professional plan with Sales Essentials or Sales Advanced package: up to 50 sales seats
• Enterprise plan with Sales Essentials or Sales Advanced package: unlimited sales seats

Note that additional sales seats are billed as an add-on and cost the same as the package they are added to. For example, adding one seat to the Sales Essentials package costs an additional $31 per month.

Yes, you can easily upgrade from Sales Essentials to Sales Advanced by going to the My plan page and adding the new package to your plan. When upgrading, you will be charged immediately with a pro-rated amount covering the period from your purchase date until your next billing date. After that, the add-on will be billed monthly on your regular billing date.