For certain sensitive actions on your account, Brevo asks you to verify your identity with a one-time verification code before the action goes through. This adds an extra layer of protection in case someone other than you is trying to make changes to your account.

When does this verification apply?

You'll be asked to verify your identity when performing actions related to:

• Two-factor authentication (2FA)
• API keys
• SMTP keys
• User management
• Account credentials

How to verify your identity

How you verify your identity depends on whether two-factor authentication is activated on your account.

If two-factor authentication is deactivated

Enter the 6-digit verification code received by email at your account's login email address. 

If two-factor authentication is activated

Enter the 6-digit verification code from your authenticator app or phone number, or use one of your recovery codes. If configured, you can also receive the code on your recovery phone.

➡️ To learn more about setting up two-factor authentication, backup codes, and recovery phone numbers, check our dedicated article Secure your account with two-factor authentication (2FA).

⏭️ What's next?

• Secure your account with two-factor authentication (2FA)
• Create and manage your API keys
• Create and manage your SMTP keys
• Change your Brevo account email address and password

🤔 Vous avez des questions ?

Pour toute question, n’hésitez pas à contacter notre service client en créant un ticket à partir de votre compte. Si vous n’avez pas encore de compte, vous pouvez nous contacter ici.

Si vous avez besoin d'aide pour un projet impliquant Brevo, nous pouvons vous mettre en relation avec une agence partenaire Brevo.