Upgrade your plan

Upgrade your plan to unlock more features or when you reach your current limit. Our flexible pricing is designed to grow with you, so you can start with a free plan to explore the platform and easily upgrade as your business evolves.

Learn more about our different pricing plans and features available in our dedicated article About Brevo pricing plans.

Good to know

Only the account owner or a user with the Manage plan, billing and payment information permission can access the My plan page and upgrade a plan.

🚀 Upgrade your plan

You can upgrade your plan at any time. The upgrade process may vary depending on your plan. Select the appropriate tab below to see the steps for your plan ⬇️.

Marketing Platform Conversations Platform Phone Sales Platform
❗️ Important
If you reach the contact storage limit on either of the two first tiers of the Starter and Business plans, you will automatically be upgraded to the next tier.

If you need more emails, more contact storage, or access to more features, you can upgrade your Marketing Platform offer to a higher plan:

  1. Click your account name and select My Plan.
  2. From the Account usage tab, click Select a plan next to Marketing Platform.
  3. Choose the plan you'd like to upgrade to, or click Manage emails to add more emails to your current plan or increase your contact storage limit.
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  4. Follow the checkout procedure.

Your plan is upgraded, and you can immediately start using your credits and new features. 

❓FAQs

How and when will I be charged?

When your upgrade your Marketing Platform plan, you pay the price of the new plan minus the cost of your previous plan and any prorated of unused credits.

Your billing date depends on your previous plan:

  • Upgrading from a free plan: You'll be charged monthly on the date you upgraded (e.g., if you upgrade on November 18th, your billing date will be the 18th of each month).
  • Upgrading from a paid plan: You'll continue to be charged on your original billing date, with a prorated adjustment applied for the upgrade.
Can I purchase more emails without upgrading my Marketing Platform plan?

If you're on a Marketing Platform plan and need more emails, you have the option to only purchase more emails while staying on the same plan. There are two ways you can purchase more emails:

Why has my Marketing Platform plan been automatically upgraded?

When you select a paid Marketing Platform plan, you get to choose the total number of emails you wish to send each month. Your chosen email volume will determine the pricing tier you fall into, which also sets the limit for the total number of contacts you can store in Brevo.

If you're on either of the first two tiers of the Marketing Platform Starter or Business plans, with limits set at 500 and 1,500 contacts respectively, and you exceed that limit, we'll automatically upgrade you to the next tier of your plan. For example, if you're on a Starter plan with a limit of 1,500 contacts and you reach 1,501 contacts, we'll upgrade you to the next tier of the Starter plan, which allows for up to 500,000 contacts. Your subscription cost will then increase accordingly.

🤔 Have a question?

If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.

If you’re looking for help with a project using Brevo, we can match you with the right certified Brevo Agency partner.

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