Download the Plentymarkets plugin

The Brevo plugin for Plentymarkets 7 allows you to manage everything you need for your Plentymarkets 7 website marketing within one place: the Brevo platform. Its installation doesn't require any development skills and allows you to:

• Synchronize your Plentymarkets website contacts with your Brevo account in real-time,
• Manage your contacts' opt-in process, 
• Track your visitors' behavior, but also
• Create marketing automations,
• Chat with your customers in real-time.

Before you start

Gather the following information before installation:

• Your Brevo account credentials, and
• Your Plentymarkets website admin panel access.

⚙️ Install the plugin

To install the plugin you need to:

1. Log into your Plentymarkets admin account.
2. Ensure you have installed the IO plugin and plentyShop LTS plugin.
3. Go to Plentymarkets 7 marketplace.
4. The Brevo plugin for Plentymarkets is free, but you still need to add it to your cart and proceed to checkout. 

🔌 Connect to Brevo

Now that the plugin is installed, it's time to connect Plentymarkets and Brevo:

1. Go to your Plentymarkets store admin panel.
2. Click the Plentymarkets Logo on the top-left corner of your screen and select Brevo.
3. Click Connection to Brevo to access your Brevo account.
4. If you already have an account in Brevo, you will see this window where you need to allow access to your account. If you not, you would need to log into your account or create a new one.
5. After allowing access, you are redirected to the plugin settings on your Brevo account. Click Activate to access them.
   
   
   💡 Good to know

   If you encounter an error after clicking the Activate button, insert your Plentymarkets store credentials into the username and password fields. 

Congratulations! You have integrated Brevo into your Plentymarkets account 🎉

👥 Synchronize your contacts

Synchronize your existing contacts and automatically synchronize new contacts to your Brevo account with Contact Synchronization:

1. From your Brevo account, click the account dropdown > Plugins & Integrations > My integrations and select the Plentymarkets 7 plugin.
2. Click Contact Synchronization.
3. Activate the Sync your store contacts to Brevo option. 
4. By default, a Plentymarkets 7 list is created to save your Plentymarkets 7 website existing and new subscribers. You can always click Select another list to select an existing one or Create a list.
5. The following options are selected by default:
   • Sync the state of contacts (subscribed/unsubscribed): automatically updates the status of your contacts on Brevo and on your Plentymarkets 7 store. 
   • Autoassign store contacts' attributes to Brevo contact attributes: automatically synchronizes the following contact attributes: Last name, First name, Phone, and Birthday.
     To manually choose which field(s) should be synced, uncheck the box and map your Plentymarkets attributes with the ones from your Brevo account.

6. Only contacts who have consented to receive updates from you in the last two years can be imported into Brevo. Ensure you read and adhere to our conditions to import your contacts to Brevo and check the box to confirm. 
   

   ❗️ Important

   Brevo reserves the right to suspend or cancel any email sent to contacts that did not consent to receive updates from you.
7. Click Save to start synchronizing your Plentymarkets 7 existing contacts and allow new contacts to be automatically synchronized to your Brevo contact list.

Once the synchronization is complete, you will receive an email from Brevo informing you of the synchronization of your existing contacts and the number of imported contacts. Click See the report in the email for more information.

That's it! Your existing contacts have been synchronized to your Brevo account, and new contacts will automatically be synchronized 🚀. You can now also access your orders ⬇️ 

✅ Manage your contacts' opt-in process

To manage your subscription settings:

1. From your Brevo account, click the account dropdown > Plugins & Integrations > My integrations to access the settings of your Plentymarkets integration.
2. Click Subscription Confirmation.
3. Activate the Use Brevo subscription confirmation to manage opt-in settings option. 
   
4. Choose how your contacts' subscription will be confirmed to them after they submit the sign-up form:
   
   [Recommended] Double confirmation emailSimple confirmation email

   We highly recommend using a double confirmation email to comply with GDPR. After submitting the sign-up form, your contacts receive an email containing a double opt-in link. They will be added to your list of Plentymarkets contacts only after clicking this double opt-in link. 

   1. Select from the drop-down list the double opt-in confirmation email template you want to send to your contacts when they submit the sign-up form. You can choose either: 
      • The Default Template double opt-in confirmation. To edit the default template, go to Campaigns > Templates > Email templates.
      • Your custom template. To learn more about creating a double opt-in template, check our dedicated article Create a double opt-in (DOI) confirmation template for Brevo form to know how to create this template.
   2. Optional: You can redirect your contacts to a specific website page or a landing page after they click the double opt-in link. Just paste the URL to this specific website page or landing page in the field. 
   3. Optional: You can send a final confirmation email to your contacts after they click the double opt-in link. You can choose either: 
      • Default template Simple confirmation, 
      • Default template - Unsubscription Follow Up, or 
        To edit the default templates, go to Campaigns > Templates > Email templates.
      • Your custom simple confirmation template. 
        To learn more, check our dedicated article Create an email template.
        

   After submitting the sign-up form, your contacts receive an email confirming their subscription to your email, and they are added to your list of Plentymarkets contacts. 

   Select from the drop-down list the confirmation email template you want to send to your contacts when they submit the sign-up form. You can either choose: 

   • Default template Simple confirmation,
   • Default template - Unsubscription Follow Up, or
     To edit the default templates, go to Campaigns > Templates > Email templates.
   • Your custom simple confirmation template. 
     To learn more, check our dedicated article Create an email template.
     
5. Click Save to confirm your subscription confirmation settings. 

Your contacts' opt-in process is now set up! 🚀 Each contact will be informed of their subscription to your marketing emails. 

👀 Track your visitors' actions

To manage your behavior tracking options:

1. From your Brevo account, click the account dropdown > Plugins & Integrations > My integrations to access the settings of your Plentymarkets integration.
2. Click Behavior tracking.
   
3. Activate the Allow Brevo to track visitor actions on your store option.
   
   ❗️ Important

   Enabling the tracking of your visitors' actions automatically embeds the Brevo Tracker javascript snippet into your website. To learn more about the Brevo Tracker, check our dedicated article What is Brevo Tracker and how can I install it?.
4. Check one or both boxes depending on your needs:
   
   
   • Track page visits: Tracking your visitors' actions allows you to take advantage of Brevo's Automation feature and create automations, such as an Abandoned cart automation. 
   • Track the actions related to an abandoned cart: Check this box to personalize an abandoned cart email in Brevo and use it to recover lost sales thanks to our Abandoned Cart automation.
5. Click Save to confirm your Behavior tracking options.

🤖 Create marketing automations

With Automations, create automated workflows and automatically send welcome or abandoned cart messages to your Plentymarkets 7 customers. To learn more about Automations, check our dedicated articles.

💬 Chat with your customers

Brevo Conversations lets you connect with your leads and customers in real time on your website and from other communication channels such as Facebook Messenger, Instagram Direct, and more. The Conversations app offers features such as a chatbot, targeted chats, mobile apps, or saved replies to help you sell more online and improve your support satisfaction rate.

To discover the Conversations app and learn how to install the chat widget on your Plentymarkets 7 website, check our dedicated article Conversations: Change the way you communicate with your customers.

⏭️ What's Next?

• Check our dedicated section on automations.

🤔 Have a question?

If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.

If you’re looking for help with a project using Brevo, we can match you with the right certified Brevo expert partner.