Brevo PushOwl app for Shopify - Connect your Shopify store with Brevo PushOwl

⚠️ Already using the old Brevo Shopify app?
This article is only for users connecting their Brevo account to Shopify for the first time. 
If you installed the old Brevo Shopify app before May 1, 2024, you need to migrate to the Brevo PushOwl app.
👉 To learn how to migrate, check our dedicated article Migrate from the Brevo Shopify app to the Brevo PushOwl app.

✅ Plan availability

The Brevo PushOwl app is available on the Shopify Marketplace with both free and paid subscription options. If you're on an Enterprise plan, the app is available for free. To install it on your Shopify store, contact your Customer Success Manager.

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Brevo PushOwl is a Shopify app that combines email marketing, SMS, web push notifications, and WhatsApp into a single tool for e-commerce merchants. It is powered by Brevo, allowing you to use Brevo's features directly from your Shopify store, without needing a separate account.

Good to know

You do not need a Brevo account. Simply install the Brevo PushOwl app on your Shopify store, choose a subscription plan, and start using marketing features directly from your Shopify account.

If you already have a Brevo account with a paid subscription, you can cancel it. To learn more, check our dedicated article Cancel your subscription.

ℹ️ About the Brevo PushOwl app

Learn more about the app’s features, use cases, and limitations in the following tabs:

Main featuresUse casesLimitations

This app allows you to:

  • 🔄 Sync data from Shopify to Brevo PushOwl
    Sync existing and new customers, products, collections, and order data from Shopify to Brevo PushOwl.
  • 👀 Track visitor behavior
    Install an on-site tracker on your Shopify store to monitor visitor behavior.
  • 📨 Send marketing communications
    • Send email, Push, SMS, and WhatsApp campaigns to your Shopify customers.
    • Add Shopify products to your email campaigns in one click with the Product block.
    • Automate campaigns for welcome series, browse abandonment, back-in-stock notifications, and abandoned cart emails.
  • ⭐ Reward loyal customers
    Use loyalty widgets to display points and rewards on your Shopify store.

⚙️ Install the Brevo PushOwl app

⚠️ Already using the old Brevo Shopify app?
This article is only for users connecting their Brevo account to Shopify for the first time. 
If you installed the old Brevo Shopify app before May 1, 2024, you need to migrate to the Brevo PushOwl app.
👉 To learn how to migrate, check our dedicated article Migrate from the Brevo Shopify app to the Brevo PushOwl app.

To install the Brevo PushOwl app on your Shopify store:

  1. Go to the Brevo PushOwl: Email, Push, SMS page on the Shopify App Store.
  2. Click Install to add the app to your Shopify store.
    shopify_pushowl_install-app_en-us.png
  3. On the Install app page, click Install again to accept the required permissions.
    shopify_pushowl_install-permissions_en-us.png

  4. On the Home page, click Enable now to activate Brevo PushOwl in your store’s theme and install the Brevo tracker. Your Shopify data will begin syncing automatically. To learn more about how data is synced, check PushOwl's documentation. shopify_pushowl_enable-now_en-us.png

  5. Stay on the free plan or choose a subscription plan. To learn more about the available plans, check the Brevo PushOwl pricing page.
    💡 Good to know
    If you already have a Brevo account with a paid subscription, you can cancel it. To learn more, check our dedicated article Cancel your subscription.
  6. Complete the onboarding steps in the app to start sending emails, Push, SMS, or WhatsApp messages.

You can now start using marketing features to create automations and welcome new Shopify customers, send campaigns to your most loyal customers, and more.

🛒 Implement product alerts on your store

Automatically send email alerts to your customers when their favorite out-of-stock item becomes available again

Activating the product alerts feature will automatically add a default Notify me! button to each out-of-stock product page on your online store that leads to a form. Your visitors can enter their email to be notified when the product is back in stock. ⬇️

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💡 Good to know
The back-in-stock alert widget is customizable to match your brand image and website design (text, colors, and layout). 

To activate the product alerts option:

  1. In Brevo, create a back-in-stock automation to automatically send an email to interested visitors when a product is back in stock.
  2. From your Shopify admin, access the Brevo PushOwl: Email, Push, SMS app. Your Brevo PushOwl dashboard opens. 
    shopify_access-app_en-us.png
  3. Click Email in the left panel.
  4. Scroll down to the Notifications section and click Activate.  
    shopify_activate-bis_en-us.png
  5. (Optional) Customize the email input field and button to match your branding and website design: 
    1. Click the Back in stock alerts tile. 
    2. In the Widget settings section, click Edit form
      shopify_edit-bis-widget_en-us.png
    3. Click the Button, Email, and After submit buttons one by one to change the colors, text, and layout using the sidebar.
      shopify_design-bis-widget_en-us.gif
    4. Click Publish to propagate changes.

Your back-in-stock alerts widget has been activated. Website visitors and customers who subscribe to back-in-stock alerts will automatically receive an email when the product becomes available again.

🎁 Display loyalty points and rewards on your Shopify store

✅ Plan availability
Loyalty is only available on the Enterprise plan with the Loyalty add-on. A Shopify Plus plan is also required. For more information, check our website or get in touch with our Sales team.

Customize your Shopify store with loyalty widgets so loyalty program members can view their points and rewards directly on their profile and checkout page. 

Step 1: Add loyalty widgets to your Shopify store

❗️ Important
Only one loyalty program is currently supported in the widgets.

To add the loyalty widgets to your Shopify store:

  1. In Brevo, create your loyalty program. To learn more, check our dedicated article Create a point-based or cashback loyalty program.
  2. Go to your store settings from your Shopify admin. You can find the settings by simply typing "checkout" in the search bar.
  3. Select Checkout.
  4. Under Configurations, click Customize. You can customize both the checkout and profile pages.
    shopify_settings_checkout_en-us.png
  5. Add the loyalty widgets to the checkout page and/or customer profiles:

    💲 Checkout 👤 Profile

    Display available rewards for loyalty program members directly on the checkout page.

    1. At the top of the page, select Checkout.
      shopify_checkout_config1_en-us.png
    2. In the Main or Order summary section, click + Add block.
    3. Select the PushOwl Loyalty Checkout (Members Only) widget to display points and available rewards for loyalty program members directly on the checkout page.
      shopify_checkout_config2_en-us.png
    4. (Optional) Use the arrow icons to adjust its position within the section.
    5. Click Save.

    Your loyalty members will now see their points available rewards directly on the checkout page:

    shopify_checkout_widgets.gif

Step 2: View loyalty members and their points in Brevo

You can view your loyalty members and their points directly in Brevo.

  1. In Brevo, go to CRM > Contacts.
  2. Click Add filters.
  3. Select Loyalty, then choose the condition you want to filter your contacts by. For example, select Balance value updated and define the event with your Loyalty program name for Shopify.
    shopify_loyalty_brevo_filters_en-us.png
  4. The list of contacts matching your filter will appear. Click a contact to open their profile.
  5. Under the Overview tab, you’ll find the loyalty event in the contact’s history. It includes details such as the date and time of the event, the loyalty program name, transaction type, and event payload.
    shopify_loyalty_brevo.gif

🤔 Have a question?

If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.

If you’re looking for help with a project using Brevo, we can match you with the right certified Brevo Agency partner.

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