• About the new automation editor
• Available triggers, actions, and rules in an automation
• Use a pre-built automation
• Use a trigger to start an automation
• Manually add contacts to an automation
• Send an email from an automation
• Welcome message - Send a series of welcome emails to new contacts
• Anniversary Date - Send a birthday or anniversary email on a specific date
• Abandoned cart - Send an abandoned cart email to recover lost sales
• Troubleshooting issues with your automated abandoned cart emails
• Product purchase - Send an order confirmation email after a purchase
• Website event - Send an automated email after a contact performs an action on your website
• Page visit - Send an automated email after a contact visits specific pages on your website
• Marketing activity - Send an automated email after a contact interacts with an email campaign
• Transactional activity - Send an automated email after a contact interacts with a transactional email
• Send a series of winback emails to recover lost customers
• Send automated replies for emails and chat messages in Conversations
• Create a lead scoring model with an automation
• Send automated emails in multiple languages
• Automatically blocklist contacts from both your email campaigns and transactional emails
• Add a conditional split to an automation based on contact details and behavior
• Define and manage the audience entry and exit conditions for an automation
• Test messages sent from an automation
• Review the statistics and email report of an automation