• Set advanced customization for your chat widget
• Set up Chatbot scenarios
• Set up a Contact form bot - Part 1: Choose when to display the contact form bot
• Set up a Contact form bot - Part 2: Customize the contact form fields
• Set up a Contact form bot - Part 3: Visitors consent
• Set up a Contact form bot - Part 4: Customize bot phrases
• What are the targeted chats (or triggers) and how to use them?
• Create and use saved replies and email templates in Conversations
• Create and manage groups in Conversations
• Assign visitors to a specific agent or group
• Ask visitors to select a group
• See and take control of your visitor's screen with Upscope in Conversations
• Track Conversations events in Google Analytics with Google Tag Manager