You can close your Brevo account anytime. This action is irreversible and all data will be permanently lost. 

Good to know

Instead of permanently closing your account, you can choose to cancel all your subscriptions and automatically downgrade to a free plan, which keeps your account and data accessible. Note that you'll have to log in every four months to prevent the automatic deletion of your free account.

➡️ To learn more, check our dedicated article Cancel your subscription.

Before closing your account

Since closing your account is permanent and all data will be lost, we recommend exporting certain data before proceeding. Expand the following accordions to see which data can be retrieved from each app:

Additionally, since all Brevo services linked to your account will stop and subscriptions will be canceled, ensure you've completed the following:

• All scheduled campaigns have been sent.
• Brevo forms, chat, payment links, and other features have been removed from your website.
• All API connections with your website have been disconnected.

Permanently close your Brevo account

To permanently close your account:

1. Click your account name and select Settings.
2. At the bottom of the page, click Definitively close your account. 
   
3. Read the list of elements that will be impacted by the deletion of your account and click Yes. 

Your account is definitely closed and all your data is permanently lost.

🤔 Have a question?

If you have a question, feel free to contact our support team by creating a ticket from your account. If you don't have an account yet, you can contact us here.

If you’re looking for help with a project using Brevo, we can match you with the right certified Brevo Agency partner.